I haven’t received any response to urgent matters regarding booking extra baggage when I’ve asked multiple times.
Mavyreen
Globehunters
7 years ago
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you.
Sometimes, our emails to you might be delivered straight to your Junk Mail or SPAM folder. Can you please check there just in case? We've tried calling you but we could not reach you - please do check your email and let us know if you have received our latest email with regards to your luggage.
If you need anything else, please don't hesitate to get in touch via socialmedia@globehunters.com
Kind regards,
Globehunters
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Cliente de confianza
7 years ago
Excellent price and great service
The price and service was excellent . Their website could do with a update as I got stuck on a couple of things . However the guy on the phone was super helpful and answered all my queries...
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Mavyreen
Globehunters
7 years ago
Thank you very much for leaving us a brilliant review! It means a lot for us to know that you really appreciated our services and we have sent your comments about the website to our web development team.
We kindly ask for a minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes!
Please vote using this link here!
Thank you very much again for choosing Globehunters for your flight needs.
Kind regards,
Your Globehunters Team
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Poor service
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback with Globehunters.
I do believe that our team has gotten in touch with you with regards to your query and are awaiting your response and paperwork. As soon as we receive those, we would be able to process the refund.
Please do not hesitate to contact us for any further assistance.
Regards,
Team Globehunters
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Cliente de confianza
7 years ago
Best experience ever in booking flights , cheapest and most convenient time
I really appreciated the courtesy call to make sure that I haven’t missed booking the checked it baggage
Mavyreen
Globehunters
7 years ago
Thank you very much for leaving us a brilliant review! It means a lot for us to know that you really appreciated our services.
We kindly ask for a minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes!
Please vote using this link here!
Thank you very much again for choosing Globehunters for your flight needs.
Kind regards,
Your Globehunters Team
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Cliente de confianza
7 years ago
Dodgy. You might get a good price or you might get your ticket cancelled.
Smells dodgy. Hidden chargesm Economy "Basic" selected (no check-in luggage) without letting us know. No ability to change this later.
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback. Our website picks up the best available fares available through the airline fare distribution system. The airline system broadcasted a 'hand baggage only' fare for your booking, which was picked and booked for your reservation. With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with attached Itinerary under title “Meal and Luggage”. We also have dedicated a team to who will call/send an email to passengers to check if are aware of this. We give adequate time to all the passengers to call us or email us with how they wish to proceed. We as travel agent have a time-limit to process the reservations. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it.Regards, Team Globehunters
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Excellent performance. It was indeed a remarkable experienced for a quickest and reliable booking .
Thank you❤️
Mavyreen
Globehunters
7 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Almost well done.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
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Trusted Customer
Evesham
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Easy straightforward service one question reply straight away very impressed
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
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Cliente de confianza
7 years ago
Good, but more attention to detail required.
Booking was unproblematic- however, I waited to receive my tickets and ATOL certificate and no email arrived. I had to ring to remind the company that they hadn’t sent them. They did arrive after my...
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Mavyreen
Globehunters
7 years ago
Thank you so much for the brilliant review! We're super happy to know that we got you a great deal on your flights! Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
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Cliente de confianza
7 years ago
Great service, great help!
This was great service, very easy booking to make. Any queries, I emailed them and I got a very quick response/responses throughout the day.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.