Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Reseñas de productos
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Fecha de compra: 02/02/2021
0
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MT
Mr Martin Tonks
Manchester
5 years ago
Lo que Mr Martin Tonks dijo sobre Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Reseñas de productos
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Fecha de compra: 02/02/2021
0
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MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Lo que Mrs Sylvia Bickerton dijo sobre Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Reseñas de productos
Fecha de compra: 30/01/2021
0
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MN
Mr Charles Newbury
5 years ago
Lo que Mr Charles Newbury dijo sobre Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Reseñas de productos
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Fecha de compra: 27/01/2021
0
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Cliente de confianza
5 years ago
They were responsive and addressed my issues well
Reseñas de productos
Fecha de compra: 28/01/2021
0
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MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Lo que Mr & Mrs Mitchell dijo sobre Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Reseñas de productos
Fecha de compra: 27/01/2021
0
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Cliente de confianza
5 years ago
Excellent customer service
Reseñas de productos
Fecha de compra: 22/12/2020
0
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Cliente de confianza
5 years ago
Quick efficient service.
Reseñas de productos
Fecha de compra: 26/01/2021
0
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MM
Mr Trevor Maybourne
5 years ago
Lo que Mr Trevor Maybourne dijo sobre Fresh Insurance Services:
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
