I have used Fresh for several years now. Living in a non standard property the have always found me the lowest prices. This year, they did as promised and matched a lower price I’d found. I can’t...
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Reseñas de productos
Fecha de compra: 07/02/2021
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MB
Mr Paul Bown
5 years ago
Lo que Mr Paul Bown dijo sobre Fresh Insurance Services:
The Customer Advisor didn't seem too enthusiastic, but overall he was helpful.
Reseñas de productos
Fecha de compra: 05/02/2021
0
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Cliente de confianza
5 years ago
Suffices, but where premiums change significantly there is no explanation or comparatives provided. Auto-renewal is, in my opinion, not necessarily in the customer's interest
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We value all customer feedback and will share your comments internally with the various relevant teams.
Reseñas de productos
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We will share this feedback internally with the relevant teams.
Fecha de compra: 06/02/2021
0
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MJ
Mr Gordon Jones
Barnard Castle
5 years ago
Lo que Mr Gordon Jones dijo sobre Fresh Insurance Services:
Not received promised refund from change over from one house policy to new house policy over a month now
Sarah
Fresh Insurance Services
5 years ago
Thank you for providing feedback to us. I understand that you have now confirmed that your refund has been received. I am sorry that there was a delay in you receiving this and that you had to contact us again. We have taken your feedback on board and will look to see how we improve this ongoing. If there is anything else at all we can help with please do let us know.
MJ
Mr Gordon Jones
5 years ago
Yes finally received refund and more than expected so delighted with attitude of staff on phone response
Reseñas de productos
Sarah
Fresh Insurance Services
5 years ago
Thanks for your great feedback to our policy and prices.
MJ
Mr Gordon Jones
5 years ago
Great attitude by staff on phone, polite and went the extra mile
Fecha de compra: 21/12/2020
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MW
Mr Hugh Watt
5 years ago
Lo que Mr Hugh Watt dijo sobre Fresh Insurance Services:
When renewing my home building insurance the Fresh team were really helpful, friendly and they helped me get the same deal as the previous year, which I was really glad about.
Reseñas de productos
Fecha de compra: 05/02/2021
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Cliente de confianza
5 years ago
The lady on the other end of the phone gave me an easy to understand and well reasoned protocol for subsidence insurance of buildings following work done on them. I have been having a lot of issues...
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Reseñas de productos
Fecha de compra: 04/02/2021
0
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MT
Mr Stephen Tarry
5 years ago
Lo que Mr Stephen Tarry dijo sobre Fresh Insurance Services:
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
