Hi Tom, I am sorry you feel you have been poorly treated. As discussed in our support tickets the item was labelled as 'PRE-ORDER' on our website and says the same in your order confirmation - being abusive to our staff and calling us liars won't change the fact that you misread this and expected your item the next day (it was still in transit from Japan).
We did offer you a full refund so I'm not sure why you feel the need to leave such a bad review, all of us at Defcon Airsoft strive to provide the best customer service possible and I am truly sorry you were not satisfied and felt the need to leave such a damaging review.
Reseñas de productos
Fecha de compra: 13/02/2019
0
Compartir
TC
Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre DEFCON AIRSOFT:
A great service as always keep up the good work guys
Reseñas de productos
Fecha de compra: 18/12/2018
0
Compartir
TC
Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre DEFCON AIRSOFT:
All good. Decent price quick delivery. Had a prob with the torch so they sent a new one out next day. Would defo recommend
Reseñas de productos
Fecha de compra: 24/01/2018
0
Compartir
TC
Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre DEFCON AIRSOFT:
Defcon Airsoft is a UK airsoft store based in the Midlands, we aim to offer a wide range of products and excellent customer service as well as providing useful news, reviews and information for airsofters nationwide.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Defcon Airsoft is a UK airsoft store based in the Midlands, we aim to offer a wide range of products and excellent customer service as well as providing useful news, reviews and information for airsofters nationwide.
