Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your review with us.
Kind regards, Alisa
Product reviews
Informative, helpful, nice , got it done relatively quickly.
CX
RSPCA Pet Insurance
2 days ago
Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your review with us.
Kind regards, Alisa
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Trusted Customer
2 months ago
The lady who assisted me was just brilliant! Very helpful, patient and had information to hand. Thank you!!
Date of purchase: 31/01/2024
CX
RSPCA Pet Insurance
2 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards, Scott
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VC
VICTORIA COTTER
Ormeau
3 months ago
What VICTORIA COTTER said about RSPCA Pet Insurance:
All levels of care were explained by your representative so I was able to choose the correct package for my pet @ a affordable price.
Date of purchase: 17/01/2024
CX
RSPCA Pet Insurance
3 months ago
Hi Victoria, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed when choosing suitable cover for your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards, Alisa
Product reviews
I feel confident in knowing that the level of care chosen will be fitting for my pets needs.
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ML
Michael Leach
3 months ago
What Michael Leach said about RSPCA Pet Insurance:
friendly and patient telephone manner .returned calls
Date of purchase: 05/01/2024
CX
RSPCA Pet Insurance
3 months ago
Hi Michael, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards, Alisa
Product reviews
matches the market .Asking for 7 more characters is painful!!and cheeky not being able o see a copy of the conditions is print was not helpful in making my decision .The reading out of such long winde...
i spoke with Ron or Roy he was excellent, explained everything perfectly to me. I have been with Woolies for two years but have change to RSPCA as your plans are very competitive. Ron was part of the ...
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Date of purchase: 28/12/2023
CX
RSPCA Pet Insurance
4 months ago
Hi Linda, It is an absolute pleasure to hear of the service that you received when speaking with our team member and of the value that you have found in your new cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf.
Kind regards, Alisa
Product reviews
Happy with your prices, very competitive
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Trusted Customer
4 months ago
It was quick and simple. I was able to book the payment the day after I get paid.
Date of purchase: 04/12/2023
CX
RSPCA Pet Insurance
4 months ago
Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards, Alisa
Product reviews
I like that I can use this product with multiple vets than just a select few.
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ME
Maurice Ellemor
5 months ago
What Maurice Ellemor said about RSPCA Pet Insurance:
Hi Maurice, It is a pleasure to hear that you have been left feeling happy following your experience and of the service that you received when speaking with our team member.
Thank you for taking the time to share your kind words and your recommendation with us, we really appreciate it.
Kind regards, Alisa
Product reviews
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AM
Ashley Martin
6 months ago
What Ashley Martin said about RSPCA Pet Insurance:
Andrew was a great help in getting me sorted as soon as possible whilst remaining extremely transparent and very patient with me and my circumstances.
Date of purchase: 03/11/2023
CX
RSPCA Pet Insurance
5 months ago
Hi Ashley, We are happy to hear of the great service that you received when speaking with our team member Andrew.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards, Scott
Product reviews
Affordable with a number of benefits
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Amitabh Ranjan
6 months ago
What Amitabh Ranjan said about RSPCA Pet Insurance:
Very professional
Date of purchase: 30/10/2023
CX
RSPCA Pet Insurance
6 months ago
Hi Amitabh, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
The telephone experience was awful. Took far too much of my time and everything was repeated so often. The last part of the discussion was pure nonsense. The person rattled off information and fone nu...
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Date of purchase: 24/10/2023
CX
RSPCA Pet Insurance
6 months ago
Hi there, Thank you for reaching out and we are sorry to hear of any frustrations during your recent experience.
As we are always looking for ways to enhance our service, your feedback will assist us with this and we appreciate the opportunity that you have provided us to review your experience further.
Thanks again for sharing your feedback with us and please don't hesitate to contact our team if you require any assistance in the future or you can log into the customer portal on our website, https://www.rspcapetinsurance.org.au/
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.