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RSPCA Pet Insurance Reviews

Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

16

2

1

0

1

20

ratings over the past year

Displaying all 4,073 reviews
JB
Joy Barling
Golden Bay
2 days ago
Date of purchase: 05/09/2024
What Joy Barling said about RSPCA Pet Insurance:
Very good. See above.
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CX
RSPCA Pet Insurance
2 days ago
Hi Joy, Thank you for sharing your feedback, we really appreciate it. Kind regards, Scott
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Elizabeth Skinner
Albury
22 days ago
Date of purchase: 18/08/2024
What Elizabeth Skinner said about RSPCA Pet Insurance:
The service was excellent.
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CX
RSPCA Pet Insurance
22 days ago
Hi Elizabeth, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
3 months ago
Date of purchase: 21/05/2024
The lady I talked to was very nice made sure I understood everything And I was very happy with the service.
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CX
RSPCA Pet Insurance
3 months ago
Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
4 months ago
Date of purchase: 30/04/2024
Terrible customer service
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CX
RSPCA Pet Insurance
4 months ago
Hi there, Thank you for your review. I am sorry to hear of your frustrations following your experience and of any concerns caused regarding our cover. As this is not the experience we wish for our customers to have, we appreciate you taking the time to share your feedback with us and providing us with the opportunity to review this matter further. In saying this, I have escalated your review on to the relevant team to look into in more depth. However, can you please confirm if you would like to be contacted by our team to discuss your feedback or any further that concerns you might have. Kind regards, Alisa
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Trusted Customer
4 months ago
Date of purchase: 22/04/2024
I already have.
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CX
RSPCA Pet Insurance
4 months ago
Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your review with us. Kind regards, Alisa
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Trusted Customer
7 months ago
Date of purchase: 31/01/2024
The lady who assisted me was just brilliant! Very helpful, patient and had information to hand. Thank you!!
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CX
RSPCA Pet Insurance
6 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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VICTORIA COTTER
Ormeau
7 months ago
Date of purchase: 17/01/2024
What VICTORIA COTTER said about RSPCA Pet Insurance:
All levels of care were explained by your representative so I was able to choose the correct package for my pet @ a affordable price.
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CX
RSPCA Pet Insurance
7 months ago
Hi Victoria, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed when choosing suitable cover for your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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Michael Leach
8 months ago
Date of purchase: 05/01/2024
What Michael Leach said about RSPCA Pet Insurance:
friendly and patient telephone manner .returned calls
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CX
RSPCA Pet Insurance
8 months ago
Hi Michael, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
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LM
Linda Maio
8 months ago
Date of purchase: 28/12/2023
What Linda Maio said about RSPCA Pet Insurance:
i spoke with Ron or Roy he was excellent, explained everything perfectly to me. I have been with Woolies for two years but have change to RSPCA as your plans are very competitive. Ron was part of the
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CX
RSPCA Pet Insurance
8 months ago
Hi Linda, It is an absolute pleasure to hear of the service that you received when speaking with our team member and of the value that you have found in your new cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa
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Trusted Customer
9 months ago
Date of purchase: 04/12/2023
It was quick and simple. I was able to book the payment the day after I get paid.
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CX
RSPCA Pet Insurance
9 months ago
Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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About RSPCA Pet Insurance
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About RSPCA Pet Insurance