AttractionTickets.com Reviews

Thank you for sharing your feedback, Dan. We’re very sorry to hear about your experience and sincerely apologise for the frustration and disappointment this has caused. This is certainly not the level of service we aim to provide. We would like to clarify that we work with live pricing and availability for hotel reservations, and they can change quickly between adding a booking to your basket and finalising payment. We fully understand how frustrating this can be and apologise for being unable to fulfil your booking as expected. Please be assured that we always strive to be transparent and ensure everything is clear. We regret that this situation was not handled in a way that gave you confidence or reassurance, and we acknowledge how upsetting this must have been. We are also sorry that you experienced these issues across two separate bookings. We recognise how unfortunate and disappointing this must have been, particularly given your previous experiences with us. Our goal is to provide the best possible service, and we recognise that on these occasions we fell short of your expectations. We sincerely hope you will consider giving us the opportunity to serve you better in the future. If you have any questions or require further clarification, please don’t hesitate to contact us. Best regards, Attraction Tickets Team