V12 Retail Finance is no longer an active Feefo customer
Displaying all 5,265 reviews
Trusted Customer
7 years ago
Always helpful with any query I had
0
Share
Trusted Customer
7 years ago
Quick and easy
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
Very easy and fast. Recommend
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
Easy and very straight forwards
Would have no issues in using V12 again in the future
Huge thanks
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
Very disappointed
Lisa
V12 Retail Finance
7 years ago
Good Afternoon Mr.Balut,
I am sorry to hear that you are unhappy with the service you received from us and thank you for taking the time to make us aware.
I have passed your comments to our Customer Resolutions Team, who will investigate the matter and contact you directly, as soon as possible to offer a resolution to the concerns you have raised. We do look to resolve your complaint as soon as possible which in normal circumstances will be within 56 days, if we are unable to resolve your complaint within 56 days then we will write to you with an update.
Kind Regards,
Lisa Higgins
Customer Resolutions Executive
0
Share
Trusted Customer
7 years ago
Great
Offered finance when I couldn’t get it from a main lender at no extra cost. Had no issues whatsoever with them
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
Excellent
Yes
0
Share
Trusted Customer
7 years ago
Good service
Was a first class service, helped when I needed to purchase items after moving home
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
Poor
Bought three items through your selves and never missed a payment went to buy a TV and you wouldn't give us credit
Lisa
V12 Retail Finance
7 years ago
Good Afternoon Mr. Agnew,
I am sorry to hear that you are unhappy with the service you received from us and thank you for taking the time to make us aware.
I have passed your comments to our Customer Resolutions Team, who will investigate the matter and contact you directly, as soon as possible to offer a resolution to the concerns you have raised. We do look to resolve your complaint as soon as possible which in normal circumstances will be within 56 days, if we are unable to resolve your complaint within 56 days then we will write to you with an update.
Kind Regards,
Lisa Higgins
Customer Resolutions Executive
0
Share
Trusted Customer
7 years ago
Fantastic services which allow you to purchase now and pay in 6 months.
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.