V12 Retail Finance is no longer an active Feefo customer
Displaying all 5,265 reviews
Trusted Customer
7 years ago
Straightforward
Straight forward and simple transactions
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Trusted Customer
7 years ago
Very responsive to queries regarding my account, no issues with the company, easy to work with
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Trusted Customer
7 years ago
Fantastic
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Trusted Customer
7 years ago
No problems straight forward quick decision no hidden extras
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Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
The purchase was allowed to go ahead because you accept electronic signatures, which actually is just a tick box. My ex partner was able to make a purchase because he had my card and email details. ...
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Lisa
V12 Retail Finance
7 years ago
Good Afternoon Ms. Duffy,
I am sorry to hear that you are unhappy with the service you received from us and thank you for taking the time to make us aware.
I have passed your comments to our Customer Resolutions Team, who will investigate the matter and contact you directly, as soon as possible to offer a resolution to the concerns you have raised. We do look to resolve your complaint as soon as possible which in normal circumstances will be within 56 days, if we are unable to resolve your complaint within 56 days then we will write to you with an update.
Kind Regards,
Lisa Higgins
Customer Resolutions Executive
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Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
Excellent service , and i will use them again this year .
Really good , it gives me more time to get the money together while enjoying the purchase immediately . I will use them agin this year
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Trusted Customer
7 years ago
Easy to use.
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Trusted Customer
7 years ago
Fast and efficient
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Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
Excellent
Excellent service , quick and simple.
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Trusted Customer
7 years ago
What Trusted Customer said about V12 Retail Finance:
Excellent!!!
Very soon after filling in the application form I received an email saying it was accepted. From there it went very smoothly and without problems.
Excellent customer service, quick response and...
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.