How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

V12 Retail Finance Reviews

http://www.v12retailfinance.com

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 5,265 reviews

Trusted Customer

7 years ago

1st class service

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about V12 Retail Finance:

Could not fault them brilliant service and kept up to date with statements.

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about V12 Retail Finance:

Good communication and easy to deal with

0

Trusted Customer

7 years ago

Quick and easy

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about V12 Retail Finance:

Honestly can't remember what I use V12 for. Ideally there needs to be a bit that says what it is I'm paying you for. E.G V12finance-bike V12finance-camera V12finance-wrenkitchen

0

Trusted Customer

7 years ago

Splendid

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about V12 Retail Finance:

Easy to deal with

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about V12 Retail Finance:

A1 good service

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about V12 Retail Finance:

Very good service.

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about V12 Retail Finance:

Received an email stating there was a balanced even thought balance was pai

Check records

Lisa

V12 Retail Finance

7 years ago

Good Afternoon,

Thank you for taking the time to leave a review and I am sorry that you have had cause to complain.

I have passed your comments to our Customer Resolutions Team, who will investigate the matter and contact you directly, as soon as possible to offer a resolution to the concerns you have raised. We do look to resolve your complaint as soon as possible which in normal circumstances will be within 56 days, if we are unable to resolve your complaint within 56 days then we will write to you with an update.

Kind Regards,

Lisa Higgins

Customer Resolutions Executive

0