Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

StepChange Debt Charity Reviews

http://www.stepchange.org
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,097

158

18

10

21

3,304

ratings over the past year

Displaying all 21,738 reviews
Trusted Customer
1 hour ago
Date of purchase: 13/06/2025
Excellent friendly service
0
Share
See full customer review
Trusted Customer
1 hour ago
Date of purchase: 13/06/2025
simple can even do all online if you chose
Taking that 1st step is hard, step change made it easier especially as was online , gave be sense of relief and the stigma and stress was removed where they dealt with my creditors , was the best...

Read all
0
Share
See full customer review
Trusted Customer
1 hour ago
Date of purchase: 13/06/2025
Life Changing - Cannot recommend enough!
StepChange have quite literally changed our lives. They have always been so patient, non-judgement, kind and helpful. When we had bailiffs they told us what they could, and could not do, and offered...

Read all
0
Share
See full customer review
Trusted Customer
2 hours ago
Date of purchase: 13/06/2025
9/10
Great customer service
0
Share
See full customer review
Trusted Customer
4 hours ago
Date of purchase: 13/06/2025
Thank you for your help, and I appreciate you
I'm so happy and the make life easy for me, thank you so step change
0
Share
See full customer review
Trusted Customer
4 hours ago
Date of purchase: 13/06/2025
Step change have been fantastic in assisting with making my debt more manageable
0
Share
See full customer review
Trusted Customer
13 hours ago
Date of purchase: 13/06/2025
Superb, very friendly
Great customer service. Everything was easy
0
Share
See full customer review
Trusted Customer
15 hours ago
Date of purchase: 13/06/2025
Do it now
I didn’t realise how easy it was to get help and wish I had done it a long time ago. Don’t hesitate, contact them asap
0
Share
See full customer review
Trusted Customer
16 hours ago
Date of purchase: 13/06/2025
Highly recommended
It's a huge weight off to have Step change managing my debt for me now. It was a simple and straightforward process.
0
Share
See full customer review
Trusted Customer
18 hours ago
Date of purchase: 13/06/2025
0
Share
See full customer review
Not received a review invite?
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.