I would highly recommend this company quick fast and value for money
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Trusted Customer
Feefo Verified
15 days ago
Poor delivery service
The makeup was amazing however I payed for next day delivery and it took two days
Vanessa
Sephora
14 days ago
Hello
Thanks so much for your feedback.
We're sorry your next day delivery took longer than expected, this isn't the experience we want for our customers and we appreciate the information so we can pass this onto our delivery partner.
A refund has been issued for your delivery charge.
Please do not hesitate to reach out to care@sephora.co.uk if you require any further assistance.
Kind Regards,
Sephora UK Customer Care
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AA
Asimah Asif
Feefo Verified
15 days ago
0
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RW
Rasna Walia
Feefo Verified
GBR
15 days ago
What Rasna Walia said about Sephora:
item came damaged
item came damaged
Rebecca
Sephora
15 days ago
Hello,
Thank you for leaving us feedback, we are very sorry to hear your order arrived damaged.
A member of our team has been in touch via email to resolve this for you.
Kind regards
Sephora UK Customer Care
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LE
Lemony
Feefo Verified
GBR
16 days ago
What Lemony said about Sephora:
Lukewarm
Not one person offered to help me. Back in the day, Sephora was teeming with beauty experts keen to sell you all kinds of things. Not any more
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JA
JacquiLB
Feefo Verified
16 days ago
What JacquiLB said about Sephora:
Great product selection
Always a create selection of products and delivery is quick
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JF
Julia Fenwick
Feefo Verified
GBR
16 days ago
What Julia Fenwick said about Sephora:
Always good
I've only ever received good service
0
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Trusted Customer
Feefo Verified
16 days ago
Excellent service and choice of products
Very quick service and easy returns if necessary. Definitely would recommend Sephora!
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.