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Sephora Reviews

https://www.sephora.co.uk/

EXCELLENT

Service

4.3

/5

5

4

3

2

1

1,474

132

41

44

277

1,968

ratings over the past year

Displaying all 180,275 reviews

Trusted Customer

Feefo Verified

29 days ago

Good sevice

I used Sephora for the first time and I am very impressed with the service

0

Trusted Customer

Feefo Verified

29 days ago

0

NM

Natasha Masawi

Feefo Verified

29 days ago

What Natasha Masawi said about Sephora:

Good quality products

0

Trusted Customer

Feefo Verified

1 month ago

Easy shopping experience

Easy to order online, quick delivery so would definitely recommend.

0

SB

Susan Broder

Feefo Verified

1 month ago

0

SF

Sarah Flynn

Feefo Verified

GBR

1 month ago

What Sarah Flynn said about Sephora:

Unreliable, complex & rude.

Disappointing! I ordered aftershave as a birthday present 8 days before the birthday with a 3-day delivery. The parcel was lost by Evri - not Sephora’s fault I know. However, to get a new aftershave...

Rebecca

Sephora

1 month ago

Hello, We are truly sorry to hear about your frustrating experience with your order. We understand that the lost parcel, complex resolution process, and resulting missed birthday were incredibly disappointing. This is certainly not the standard of service we aim to provide, and we sincerely apologize for the inconvenience and frustration you faced. We've reached out to you directly via email to address your concerns and hope to make amends. Kind regards Sephora UK Customer Care

0

HN

Harshitha N

Feefo Verified

1 month ago

Rebecca

Sephora

1 month ago

Hello, We've reached out via email to understand your concerns and see how we can help improve your experience. Kind regards Sephora UK Customer Care

0

FM

Fran Murphy

Feefo Verified

GBR

1 month ago

What Fran Murphy said about Sephora:

Sephora one stop brilliance

Sephora is hands down the best beauty hair skin care online . Everything is there so easy to use . Also a massive shoutout to the brilliant team who deal with any issues - no problems if you want to...