How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

See Tickets Reviews

Displaying all 3,497 reviews

Trusted Customer

Feefo Verified

Kent

10 years ago

What Trusted Customer said about See Tickets:

Usually a great service, however when I needed Cust Serv, Technology let you down, staff were great

When I booked the show originally, i was sent an email to say the date was longer available due to changes in the show and to follow a link to re-book... The link did not work, no-one called me back...

See Tickets

10 years ago

Hi Julie,

Apologies if you weren't able to book an alt date but the link we sent you was simply to check availability for an alt one, then let us know which date was convenient so we could exchange your booking to this. Immensely pleased to hear the staff were very professional and apologies once again for any inconvenience caused.

Best regards,

Trusted Customer

10 years ago

Yes, i did review the new dates and respond via the link provided with the new date required, multiple times, providing my contact number, however got no response, took a good while to find a contact number too

Trusted Customer

Feefo Verified

London

10 years ago

What Trusted Customer said about See Tickets:

Great service

I had an issue where I needed to alter the show details as I booked the wrong one but customer service were very helpful and changed this for me and we had a great time.. No problems whatsoever

See Tickets

10 years ago

Hi Sarah,

Though all transactions are non transferable, providing there is availability and time to do so, we can accommodate date changes on an individual basis. Thanks very much for the super feedback.

Best regards,

Trusted Customer

Feefo Verified

10 years ago

very easy and straight forward

See Tickets

10 years ago

Hi Antonia,

Very happy to read your comments so thanks for taking the time to post these.

Best regards,

Trusted Customer

Feefo Verified

London

10 years ago

What Trusted Customer said about See Tickets:

Easy to use and efficient

See Tickets

10 years ago

Hi Peter,

That's certainly how we aim the process to be so we would like to surmise your feedback in one word which has to be excellent!

Best regards,

Trusted Customer

Feefo Verified

10 years ago

Went to see The Maids at the Trafalgar Studios, wasn't overly keen on very loud music that was playing when you arrived.

Good service, I picked my tickets up from the box office.

See Tickets

10 years ago

Hi Karen,

Thank you for the great feedback, we will pass on your comments regarding the voluminous music to the theatre for perusal.

Best regards,

Trusted Customer

Feefo Verified

10 years ago

Great show - would thoroughly recommend it.

Good service

See Tickets

10 years ago

Hi Melanie,

Fantastic to read your comments, it has been garnering some superb feedback so delighted you thoroughly enjoyed it as well!

Best regards,

Trusted Customer

Feefo Verified

London

10 years ago

What Trusted Customer said about See Tickets:

Good communication and various ticketing options

See Tickets

10 years ago

Hi Jodie,

Very happy to hear it, we will offer all ticketing options available from physical, collection or print at home tickets as variety is after all, the spice of life. We appreciate you posting your comments.

Best regards,

Trusted Customer

Feefo Verified

Cheshunt Hertfordshire

10 years ago

What Trusted Customer said about See Tickets:

Excellent and easy

Really easy to buy tickets and print at home

See Tickets

10 years ago

Hi Caroline,

Delighted you found the process a quick and easy one and thanks very much for the feedback.

Best regards,

Trusted Customer

Feefo Verified

10 years ago

I think you need to send this survey out when you book the tickets? I can't really remember as I booked them in Nov I think!

See Tickets

10 years ago

Hi Lucy,

We generally send out the feedback after the event date has passed so apologies if this was some time ago and thanks for sharing your comments all the same.

Best regards,

Trusted Customer

Feefo Verified

10 years ago

quick and easy

See Tickets

10 years ago

Hi Mark,

Very happy to hear it, we appreciate you sharing your feedback with us.

Best regards,

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo