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See Tickets Reviews

Displaying all 3,497 reviews

Trusted Customer

Feefo Verified

Sunbury

10 years ago

What Trusted Customer said about See Tickets:

Awful service!

Event cancelled 4days before. Had to rebook for another day. The only way to do this was for me to call them! Staff could not tell me why the event had been cancelled. Cost me £8 just for the...

See Tickets

10 years ago

Hi Lyndsey,

The reason for the regrettable cancellation of the performance was due to unforessen circumstances out with our control. Please accept our sincere apologies for any inconvenience caused.

Best regards,

Trusted Customer

10 years ago

Ok, but what is in your control is your customer service. Do you not think contacting the customer via telephone to make them aware of the cancellation and to save them the money and time to call you back? I had to pay £9 to call, be put on hold and rebook my tickets for another date and time as if i wasnt already disappointed

Trusted Customer

Feefo Verified

Brazil

10 years ago

What Trusted Customer said about See Tickets:

Very good!

See Tickets

10 years ago

Hi Fernando,

Delighted to read your comments so thanks for sharing these.

Best regards,

Trusted Customer

Feefo Verified

10 years ago

What Trusted Customer said about See Tickets:

Not great

The booking was good , and could print off theatre tickets fine. But when it came to the pre theatre dinner tockets, that was printed on the same page, the resturaunt refused the print off saying we...

See Tickets

10 years ago

Hi Lisa,

Very sorry to hear if there was any confusion as regards the voucher code for your booking. We will liaise with the restaurant to ensure there are no future repeat scenarios and apologies once again for any inconvenience caused.

Best regards,

Trusted Customer

Feefo Verified

Surrey

10 years ago

What Trusted Customer said about See Tickets:

SEE groups brilliant as usual

Using you for years always great service, lovely staff, fabulous seats 😀

See Tickets

10 years ago

Hello Ms Thorne,

Fantastic to hear and long may this continue, thanks for your fabulous feedback.

Best regards,

Trusted Customer

Feefo Verified

10 years ago

Good UX, Email needs tweeking

Easy to use service. Only improvement would be to include the name of the show/performance in the subject line of the ticket purchase confirmation email, instead of "Print at Home Order..." - would...

See Tickets

10 years ago

Hi Serena,

Thanks very much for the feedback firstly, we appreciate your comments regarding the subject line/additional show specific information and this is something we will consider moving forward.

Best regards,

Trusted Customer

Feefo Verified

London

10 years ago

What Trusted Customer said about See Tickets:

Disappointing and boring

Ticket service and pre show emails worked extremely well, but show was below average. We have been to the underground venue at Waterloo in the past (and really enjoyed it) but found Goosebumps to be...

See Tickets

10 years ago

Hi Klaus,

We appreciate the feedback regarding the service, very sorry to hear the show wasn't to your taste though.

Best regards,

Trusted Customer

Feefo Verified

10 years ago

What Trusted Customer said about See Tickets:

Quick and easy

See Tickets

10 years ago

Hi Jonny,

Very happy to hear the process was quick and easy, thanks for sharing your experience with us.

Best regards,

Trusted Customer

Feefo Verified

Beckenham

10 years ago

What Trusted Customer said about See Tickets:

Kids enjoyed it but keep the naughty ones quiet!

I am giving this review as 'Good' as the kids loved it but as an adult I thought it was a bit weak. Having experienced a number of 'immersive' shows as an adult in the Vaults and elsewhere my...

See Tickets

10 years ago

Hi Hayley,

Thanks very much for the feedback first of all, albeit good rather than great which is what we strive for. We will be sure to pass on your feedback for comment to the event organisers as you raise some interesting points though ultimately it is the parents and or guardians responsibility to ensure the children are behaving in an appropriate manner.

Best regards,

Trusted Customer

10 years ago

I realised my mistake almost immediately after posting - I reviewed the show and not See Tickets - apologies. Service was great. Apologies for misunderstanding. I doubt I'm the first or last though!

Trusted Customer

Feefo Verified

10 years ago

Facil la compra de entradas a traves de See Tickets

See Tickets

10 years ago

Hola Fernando,

Tremenda escucharlo y muchas gracias por compartir sus comentarios con nosotros .

Atentamente,

Trusted Customer

Feefo Verified

Herts

10 years ago

What Trusted Customer said about See Tickets:

Great experience for a family day out

Efficient and clear with information

See Tickets

10 years ago

Hi Kathy,

Absolutely fantastic to hear your comments, thanks for posting.

Best regards,

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