How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Savvy Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,366 reviews

Trusted Customer

10 years ago

What Trusted Customer said about Savvy:

with you every step of the way.

Fantastic customer service, very helpful

Date of purchase: 08/10/2015

Trusted Customer

10 years ago

Very good customer service, and, enjoy receiving their newsletters, keeps me up-to-date

Yes, I would recommend Savvy Finance and Insurance and have already done this and Yes I would use their services again

Date of purchase: 31/07/2015

Trusted Customer

10 years ago

What Trusted Customer said about Savvy:

very easy to get help the result

I found the guys very helpful

Date of purchase: 22/03/2016

Trusted Customer

Mudgeeraba, Gold Coast

10 years ago

What Trusted Customer said about Savvy:

Excellent and easy to deal with

Car dealership told me 13% best they could do. Then tried Savvy Got a great low interest deal which the dealer Only then tried to match. One upset car dealer one happy Savvy customer

Date of purchase: 08/04/2015

Trusted Customer

parkes

10 years ago

What Trusted Customer said about Savvy:

Very helpful

Date of purchase: 20/10/2015

Trusted Customer

new south wales

10 years ago

What Trusted Customer said about Savvy:

Excellence

Excellent customer service and a pleasure to deal with.

Date of purchase: 27/01/2016

Trusted Customer

10 years ago

Great results !!

Nicholas provided a great service and communicated well throughout the entire process ! He went over and above to get the result required !!

Date of purchase: 17/03/2016

Trusted Customer

West Australia

10 years ago

What Trusted Customer said about Savvy:

A more reliable contact service if issue with Direct Debit

the only Issue I have is that I have requested to be phoned or text if there has been a problem with the direct debit as I receive the letters more than 10 days after being created which is far too...

Savvy Finance

Savvy

10 years ago

Hi Stefanie, We're really sorry to hear that you're having issue with your direct debit arrangements and receiving sms/email notification. I'd recommend to contact the lender whom we placed you through directly and discuss. You should be able to find the necessary contact information on your loan documents. Please feel free to contact us on 1300 974 066 or email us on info@savvy.com.au if you still need any assistance.

Trusted Customer

10 years ago

Hi Savvy Team, Is this not apart of the services that are provided by Savvy? To resolve any issue with the financial institute? Clearly I am having trouble in my request and have had no success, is this not something you can help with?

Savvy Finance

Savvy

10 years ago

Hi Stefanie, thanks for your reply. It will be best to speak to the financier you've your loan through as your direct debit is managed by them not by Savvy. We're still able to guide you through as your broker so please call us on 1300 974 066 and one of our consultants will be able to explain how you can resolve this issue.

Date of purchase: 07/07/2015

Trusted Customer

Cronulla

10 years ago

What Trusted Customer said about Savvy:

Brilliant service

Great service. Made a procedure that I thought would be stressful, very easy and simple. Most of the loan process was done via email. George Moustakas was helpful above and beyond the call of duty....

Date of purchase: 17/11/2015

Trusted Customer

10 years ago