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AirPortr Reviews

https://airportr.com/

Check-in your baggage from your doorstep, and have them delivered to your destination.

Service

ratings over the past year

Displaying all 6,182 reviews

Trusted Customer

Feefo Verified

8 years ago

Amazing Service

Amazing service, we will use this company again. Max who came to collect our cases was very professional and polite.

Trusted Customer

Feefo Verified

8 years ago

Terrible time. Non existent customer service. They came to take my luggage 6 hours earlier than ordered putting pressure on me. Then they lost my luggage for awhile, it was not put on the BA...

Joshua

AirPortr

8 years ago

Hi, we’re sorry for your stressful experience - it’s contrary to what we’re aiming to do, and what we deliver for so many customers. I will relay your concerns re our weekend support team and communication issues generally.

Re your bag, unfortunately it was 1.5kg overweight so we would not be able to check it in -but we appreciate this may be because our driver turned up early and rushed you.

As a gesture of goodwill, my colleague will contact you to offer a complimentary Bag Check-In with us in the future, if you would give us the opportunity to show you how the service usually is.

Josh

Trusted Customer

Feefo Verified

Herne Hill in London

8 years ago

What Trusted Customer said about AirPortr:

Excellent in every respect - should have used it before

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Great and reliable service.

Great service, reliable and efficient. I enjoyed the real time updates on the pick up time, very helpful. Also very helpful to receive confirmation of when your bag has been checked in.

Trusted Customer

Feefo Verified

8 years ago

Awesome

Quick and easy and super friendly

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Great service

Very convenient service when there a lot of bags and large bags to check-in. Punctual collection, reasonable prices, no problems encountered. I will use again for sure in similar situations. The only...

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Well worth the money.

Courteous, great communication, helpful, friendly, on time. what more can I say. I will DEFINITELY use them again.

Trusted Customer

Feefo Verified

Isle of Dogs, London

8 years ago

What Trusted Customer said about AirPortr:

First Class!

Great service, friendly, prompt and hassle-free. Can't recommend enough!

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

The worst service EVER!

Rude driver who was too lazy to walk 5 meters to pick up my bag and started to make up story, certainly the worst service I ever received and i will make sure my review is shared on social media!...

Joshua

AirPortr

8 years ago

Hi David, we’re sorry for your poor experience on the doorstep: we have escalated this to the logistics team and want to assure you that it is below the service level we expect of our drivers.

Re your bag, BA do not allow us to check in bags which are overweight, so unfortunately this is out of our hands - your bag was showing as 1.6kg overweight.

We would love to show you how seamless and stress-free the AirPortr experience usually is, so would like to offer you a free trip if you choose to travel again. My colleague will be in touch with you via email. Josh

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AirPortr:

Excellent service from beginning to the end will recommend to all my friends and surely be using this service again

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