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Plumbs Reviews

Trusted Customer

Feefo Verified

3 years ago

Yes I would recommend them again.

Tara

Plumbs

3 years ago

Thank you for your feedback, and wish to thank you for your 5 star service and product rating. It's great to hear that you will recommend us!

Product reviews

Date of purchase: 27/04/2023

0

Trusted Customer

Feefo Verified

3 years ago

Their local representative, Jo was very helpful in the replacement of my aged curtains. The only quibble I have is that the price I paid didn’t seem to quite match Plumb’s offer of “up to half...

Tara

Plumbs

3 years ago

Thank you for your review. We're pleased to hear that you have been happy with the service and fitting of your curtains. I can confirm that all our orders are thoroughly checked before acceptance to ensure, our customers have received the best deal. Are you in receipt of the £25.00 M&S voucher?

Trusted Customer

3 years ago

Hi Tara I remain very happy with the curtains and Jo’s wonderful service, but, in answer to your question, I have not received a £25 M&S voucher and would be even happier if one found its way to me! Kind regards David Robins

Tara

Plumbs

3 years ago

I have passed on your feedback to the Window Servicing Team, for the M&S voucher to be looked into. Rest assured, that you will hear directly from the Team. Once again, thank you for your review.

Trusted Customer

3 years ago

Thank you, Tara You are maintaining the high standard of service set by Jo! I will look forward to a happy outcome in respect of the M&S voucher. Kind regards David

Trusted Customer

3 years ago

Email with voucher received - this prompt response to my initial feedback is a credit to all concerned and enhances the reputation of Plumbs which I’ll do my best to make known! Kind regards David Robins

Tara

Plumbs

3 years ago

I am pleased to hear that you are now in receipt of the M&S voucher, which you quite rightly deserved from your initial communication with us. And. would like to thank you for your valued custom and as always your feedback is very much appreciated.

Product reviews

Tara

Plumbs

3 years ago

It's great to hear that your order was completed within the timescale quoted. Thank you for taking the time, to review our service and products.

Trusted Customer

3 years ago

Just to confirm - no £25 M&S voucher received. Hope this can be rectified! David Robins

Tara

Plumbs

3 years ago

Please see my previous reply.

Trusted Customer

3 years ago

Thanks for that - hope for a happy M&S outcome!

Trusted Customer

3 years ago

Voucher now received. A happy outcome! Very many thanks

Tara

Plumbs

3 years ago

It's great to hear that you are happy with the overall service received.

Date of purchase: 26/07/2023

0

MP

Mr Penfold

Feefo Verified

Wantage

3 years ago

What Mr Penfold said about Plumbs:

First class service and excellent quality.

Excellent workmanship. Delivered on time. Friendly service from those on the van.

Tara

Plumbs

3 years ago

Thank you for your review. We're pleased to hear that you are happy with the service and products you have received.

Date of purchase: 28/06/2023

0

Trusted Customer

Feefo Verified

3 years ago

Two new sofa covers have given me two brand new sofas

Guidance, wonderful choice of sumptuous fabrics, and plenty of time to choose. The two new sofa covers are both wonderfully made, practical and good value.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you are happy with your fitted covers.

Product reviews

Date of purchase: 31/07/2023

0

MM

Mrs Majmader

Feefo Verified

CT15 4LB

3 years ago

What Mrs Majmader said about Plumbs:

Excellent

Excellent service. Proffesionally treated all the way. Beautifully recovered and reupholstered three piece suit. Delighted with the outcome.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you have received a professional service from our team and that you are delighted with the outcome.

MM

Mrs Majmader

3 years ago

I was very delighted at the work carried out on my three piece suite, however I regret to say that one of the main reasons of reupholstering and restoration of the above was to remedy the sagging on the right hand side of the settee. Unfortunately, this is still sagging and not giving satisfactory comfort or support. Please can you help on any way

Tara

Plumbs

3 years ago

Thank you for your further feedback, we're sorry to hear that you are experiencing issues with your order. We would be more than delighted to look into this for you further and I will feed the information into the Customer Service Team, to contact you.

MM

Mrs Majmader

3 years ago

Someone from Plumbs contacted my by phone around two weeks ago and said that they would contact the home consultant. I am concerned that I have not heard from any one. I wonder if it would be appropriate for me to contact the consultant directly. Thank you, Barbara Majmader.

Tara

Plumbs

3 years ago

Thank you for your feedback, I have handed your review over to the Customer Service Team. If in the meantime, you request to discuss anything further, please contact our Customer Service Team, 01772 838363.

Product reviews

Tara

Plumbs

3 years ago

It's great to hear that you are pleased with the end result.

Tara

Plumbs

3 years ago

Our Customer Service Team, will be in touch.

MM

Mrs Majmader

3 years ago

Someone from the customer service team rang me about a week ago to say that they would contact our home consultant asking them to contact me. As yet no one has contacted me. I am left wondering what to do next. Please help.

Tara

Plumbs

3 years ago

.

Date of purchase: 26/04/2023

0

Trusted Customer

Feefo Verified

3 years ago

Great service from every department in the company.

Professional service in every aspect: impressive salesman, lovely & cheerful customer service team and efficient, courteous delivery team. Delighted with the quality of the new sofa cover and the...

Plumbs Reviews

Prestige - reupholsteryMore reviews of this productView product websiteExcellent service and fitting by Ian

CurtainsMore reviews of this productView product websiteWell made and received well within the predicted timescale.

Loose CoversMore reviews of this productView product websiteGreat covers very high quality finish and fit, my sofas were very good quality and too good to just replace, the re covering of them was a perfect choice and very much cheaper than replacing them.

ReupholsteryMore reviews of this productView product websiteExcellent reupholstering Immensely pleased.with the finished product.

ReupholsteryMore reviews of this productView product websiteGreat quality and work - very happy with it.

Prestige - reupholsteryMore reviews of this productView product websitelovely fabric, but expensive

CurtainsMore reviews of this productView product websiteExpert care when the curtains were fitted made sure they open and close correctly and the pleating stays in place.

ReupholsteryMore reviews of this productView product websiteLovely quality workmanship. My chairs look like new again, I’m so pleased with them. They were collected and brought back with care.

Loose CoversMore reviews of this productView product websiteJust told you good service and very good quality

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