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Plumbs Reviews

MM

Mrs Mcintosh

Feefo Verified

3 years ago

What Mrs Mcintosh said about Plumbs:

Revamping our conservatory with a vibrant ‘new’ sofa

From start to finish Plumbs was attentive, efficient and the end product was exactly what I wanted.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that our Team have been attentive and efficient and that you are delighted with the end result.

Product reviews

Date of purchase: 29/06/2023

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MT

Mr Tilston

Feefo Verified

3 years ago

What Mr Tilston said about Plumbs:

Excellent all round

From the initial order to the fitting of covers the service we have received was excellent and all the staff involved were so friendly and courteous. Would recommend plumbs to anyone considering...

Tara

Plumbs

3 years ago

Thank you for taking the time to review our service and quality products. We're pleased to hear that our Customer Service Team, have been efficient and providing excellent service.

Product reviews

Date of purchase: 06/06/2023

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MG

Mrs Giles

Feefo Verified

3 years ago

What Mrs Giles said about Plumbs:

New cushion pads and loose covers

Helpful and good suggestions. Prompt service from measuring to fitting stage. Very pleased with the result

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear how delighted you are with the service and your fitted covers.

Product reviews

Date of purchase: 02/08/2023

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Trusted Customer

Feefo Verified

3 years ago

POOR CUSTOMER SERVICE

The customer service from the main office was impersonal. The local service was very good. I just had a phone call asking for the final payment and had to ask for an invoice. I got no information...

Tara

Plumbs

3 years ago

Thank you for your review on our Service. We're sorry to hear of the negative experience that you've had with our Company. We can assure you that you are most definitely a valued customer and would like to apologise for the lack of service provided. Your feedback is important to us and will be passed onto the Customer Service Management Team, for investigation and also to improve our services moving forward.

Product reviews

Date of purchase: 21/04/2023

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MS

Mrs Sterry

Feefo Verified

3 years ago

What Mrs Sterry said about Plumbs:

Knowledgable and friendly agent with good advice.Prompt delivery of cushion

The consultant was very helpful and gave good advice. The order was completed quickly. We are very pleased with the outcome

Tara

Plumbs

3 years ago

Thank you for your review. We're really delighted to hear that you have received great service from our Team and that you are pleased with the outcome.

Date of purchase: 11/08/2023

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MA

Mrs Asquith

Feefo Verified

3 years ago

What Mrs Asquith said about Plumbs:

Friendly efficient service

Tara

Plumbs

3 years ago

Thank you for taking the time, to review our service and products and wish to thank you for your valued customer.

Date of purchase: 15/06/2023

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MJ

Mr John

Feefo Verified

3 years ago

What Mr John said about Plumbs:

Knowledgeable and efficient . excellent quality product.

Excellent knowledgeable service. High quality product.

Tara

Plumbs

3 years ago

Thank you for your review on our service and products. We're really pleased to hear that you have received excellent service and happy with the quality of products.

Product reviews

Date of purchase: 28/07/2023

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MW

Mr Woodhouse

Feefo Verified

Burwash, East Sussex.

3 years ago

What Mr Woodhouse said about Plumbs:

Yes, though with some reservations. Advised delivery times for collection and return are a little elastic. Holding on to your Monet at a time of high interest rates mens that you pay more the the...

Tara

Plumbs

3 years ago

Thank you for your review, your feedback is important to us. We're sorry to hear that you was unhappy with the collection and delivery timescale, and we will pass on this feedback to our team, to improve our processes moving forward. We are pleased to hear that the sofas look magnificent and that your happy with the quality of workmanship. Once again, thank you for your review and custom.

Date of purchase: 17/05/2023

0

Trusted Customer

Feefo Verified

3 years ago

Lovely covers forx2 settees.. that had seen “better days”!!

I was extremely pleased with the service that I received from your Rep.. Ms Sue Solis.. so much so that I await delivery of another cover for a second settee.. The choice of colours and patterns are...

Tara

Plumbs

3 years ago

Thank you for your feedback, it's very much appreciated. We're really pleased to hear how satisfied you have been with the service received and that you have now purchased with us again! Thank you for your valued custom.

Product reviews

Date of purchase: 14/08/2023

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MA

Mrs Aitken

Feefo Verified

Glasgow

3 years ago

What Mrs Aitken said about Plumbs:

Perfection from start to finish. Highly recommended.

Cannot fault anything a delight to deal with.

Tara

Plumbs

3 years ago

Thank you for your review. We're pleased to hear how delighted you are with the service and quality of products.

Date of purchase: 02/08/2023

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Plumbs Reviews

Loose CoversMore reviews of this productView product websiteFrom beige to brilliant - a whole new effect!

Loose CoversMore reviews of this productView product websiteExcellent service and the fitter was a delight to have in our home. Would recommend Plumbs to anyone considering new chair covers.

Loose CoversMore reviews of this productView product websiteNeutral colour which is great and tartan seat and back cushions plus arm covers which are washable

ReupholsteryMore reviews of this productView product websiteThe suite was very well upholstered. I felt there was a lack of planning in both the collection and delivery.

Loose CoversMore reviews of this productView product websiteI am a returning customer and I was completely satisfied.

Loose CoversMore reviews of this productView product websiteI have totally ‘re-mewed and re-invented my rather shabby but comfortable and still serviceable old Laura Ashley settees.. with Plumbs made to measure covers.. The choice of fabrics was excellent.....Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?