How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

Feefo Verified

3 years ago

Excellent. Thank you

Tara

Plumbs

3 years ago

Thank you for your review, we're pleased to hear that you are happy with the service and products received.

Product reviews

Date of purchase: 13/09/2023

Mrs H Gomersall

Feefo Verified

Holmfirth

3 years ago

What Mrs H Gomersall said about Plumbs:

Super Job

Although quite expensive the outcome is superb, due to the material we chose it was a complicated job. Everything is inline on the material pattern very well finished. Cushions replaced with high...

Tara

Plumbs

3 years ago

Thank you for your review, we're really pleased to hear that you are delighted the manufacturing and service received.

Product reviews

Date of purchase: 05/05/2023

Ms Mason

Feefo Verified

Belfast

3 years ago

What Ms Mason said about Plumbs:

Brilliant transformation - wish I'd done it sooner!

Barbara is an excellent, very professional and knowledgeable salesperson. She very quickly understood what was required and showed a good range of solutions with beautiful fabrics. The transformation...

Tara

Plumbs

3 years ago

Thank you for your review. Thank you for feedback, and we're really pleased to hear that you are happy with the service and workmanship.

Product reviews

Date of purchase: 15/09/2023

Trusted Customer

Feefo Verified

3 years ago

Great service. James was very professional, would recommended your company

Product reviews

Date of purchase: 24/08/2023

Mrs Codd

Feefo Verified

3 years ago

What Mrs Codd said about Plumbs:

Karen the lady who came, measured up and then came and fitted was a very nice person

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you you are delighted with the service.

Product reviews

Date of purchase: 16/08/2023

Mrs Russell

Feefo Verified

3 years ago

What Mrs Russell said about Plumbs:

Very prompt, professional service. I was shown a wide range of fabrics and because they had the measurements of my suite from a previous order I was given a price reduction.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you are delighted with the service received and the quality of products.

Product reviews

Date of purchase: 25/09/2023

Mr Burnand

Feefo Verified

3 years ago

What Mr Burnand said about Plumbs:

Very helpful and gave helpful advice

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you are delighted with the service and quality of goods.

Date of purchase: 29/08/2023

Mrs Mair

Feefo Verified

3 years ago

What Mrs Mair said about Plumbs:

Excellent service, consultant Denise was very professional and friendly. I would recommend Plumbs to my friends and buy from them again.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear how delighted you have been with the service.

Product reviews

Date of purchase: 23/08/2023

Trusted Customer

Feefo Verified

3 years ago

Like the unique & quality product. Don't like the disappointing service.

The product seems great so far. But the training of agents seems inconsistent, and customer service has been painfully unresponsive at times. The first agent to come did not take the time to...

Tara

Plumbs

3 years ago

Thank you for your review. We're sorry to hear that you have had a negative experience with our Company and that the service has not been satisfactory. Your feedback is important to us and will be passed onto the Customer Service Management Team, and I wish to advise that a message was left in response on the 25th August 2023. A follow up call will be actioned within the next 48 hours.

Product reviews

Date of purchase: 23/08/2023

Mr Ball

Feefo Verified

Malmesbury

3 years ago

What Mr Ball said about Plumbs:

Plumbs continue to offer wonderful old fashion personal service using staff who know their company and its products and are always available to speak to directly on the phone. It's called 'customer...

Tara

Plumbs

3 years ago

Thank you for your review, we're really pleased to hear how delighted you are with the service received.

Product reviews

Date of purchase: 25/07/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteExcellent thanks. I would purchase again

Prestige - reupholsteryMore reviews of this productView product websiteJust look at my previous review for plumbs, Prestige picked it and delivered it back. Fantastic job, such good quality.

Loose CoversMore reviews of this productView product websiteThe transformation of my suite has been brilliant, good value and the speed at which it was all done was amazing. The workmanship and accuracy cannot be faulted.

Loose CoversMore reviews of this productView product websiteGood quality material and covers a goo fit

Loose CoversMore reviews of this productView product websiteIt’s like having a new suite

Loose CoversMore reviews of this productView product websiteThe new covers fitted perfectly and Raymond, the Plumbs agent took very great care to make sure they were fitted properly.

Loose CoversMore reviews of this productView product websitePrompt delivery and very pleased with my loose covers.

Loose CoversMore reviews of this productView product websiteThe product seems to be unique on the market - high quality, made-to-measure sofa re-covering, using washable, removable fabrics. The sofa looks good as new, it's a perfectly snug fit, and feels...Read more

ReupholsteryMore reviews of this productView product websiteVery well done!!!!!!!!!!!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?