It was a great experience ordering from plums Andrew my agent was polite helpful and very informative with which product I would buy the service from beginning to end was exceptional.
Tara
Plumbs
2 years ago
Thank you for taking the time to review our service and products. It's great to hear that you've been delighted with the experience and service received.
MW
Mrs Wilson
2 years ago
I am thrilled to bits with my new covers my sofa.s look brand new .
Product reviews
Tara
Plumbs
2 years ago
We're delighted to hear that you are pleased with the astounding fit, and thrilled with the covers.
Had covers made for my couch . Scatter cushions and curtains . Really please with the finished look itâs like having a whole new couch . Would defo think about using plumbs again for more furnishings...
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Tara
Plumbs
2 years ago
Thank you for your feedback. We appreciate you taking the time to review our service and products and it's great to hear that you are delighted. We hope that you will chose us again, to be apart of your journey in furnishing recovery and wish to thank you for your valued custom!
Product reviews
Tara
Plumbs
2 years ago
Thank you for taking the time to review our products.
The service and the quality are excellent, as was the whole transaction. My only gripe is that I was pomised a voucher. That might sound somewhat trivial - disappointed over ÂŁ25 - but leaving a...
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Tara
Plumbs
2 years ago
Thank you for providing us with your feedback, we're sorry to hear that you have not received the ÂŁ25 M&S voucher. Rest assured, that we will pass this onto the Marketing Team, to have this investigated further. It's great to hear that you are pleased with the service.
Product reviews
Tara
Plumbs
2 years ago
Thank you for providing us with your feedback.
Date of purchase: 04/08/2023
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Trusted Customer
Feefo Verified
2 years ago
yes i would recommend them again. they gave excellent service from my first contact with Plumbs through to the whole procedure.
Tara
Plumbs
2 years ago
Thank you for your review. We're really pleased to hear that you have received excellent service and that you have been delighted with the whole procedure.
Product reviews
Tara
Plumbs
2 years ago
Thank you for taking the time to review our products.
Date of purchase: 02/08/2023
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MD
Mrs Dean
Feefo Verified
2 years ago
What Mrs Dean said about Plumbs:
No fire label on chair. Very coarse fabric. Not at all what I expected it to look like
Tara
Plumbs
2 years ago
Fire Labels are sewn into all loose items, or attached underneath. I will request for Fire Labels/care instructions to be re-sent for you.
Product reviews
Tara
Plumbs
2 years ago
Please send over any images to Plumbs@plumbs.co.uk and we would be more than happy to assess.
Covers didn't fit when they arrived so they had to be sent back. Four week later still waiting with no update. They get your money and then don't seem interested
Tara
Plumbs
2 years ago
Thank you for your review. We're sorry to hear that you have had a negative experience with our Company. We will only release finished products to you when we are happy they meet our quality standards. In some circumstances we may need to undertake more than one fitting. We will preform this within reasonable time and would like to apologise for any inconvenience this maybe causing.
Product reviews
Tara
Plumbs
2 years ago
Thank you for your feedback, rest assured that we will filter the information onto the Customer Service Team.
Good range of fabrics , efficient service. No pressure to buy. My sofa looks like new now.
Tara
Plumbs
2 years ago
Thank you for taking the time to review our service. We're pleased to hear that you received an efficient service and most of all that you are pleased with the overall service.
Product reviews
Tara
Plumbs
2 years ago
It's great to hear that you are happy with the fit of your new covers.
Plumbs were responsive to our request for a quote and came out on a Sunday to measure up. The chair covers were ready after 5 weeks and were fitted on a Saturday. Both interactions were done...
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Tara
Plumbs
2 years ago
Thank you for your review. We're really pleased to receive your positive feedback and will pass this onto all involved in the production of your order.
Product reviews
Tara
Plumbs
2 years ago
Thank you for taking the time to review our products and we're really pleased to hear that you are delighted with the overall finish.
Date of purchase: 15/10/2023
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Trusted Customer
Feefo Verified
2 years ago
Efficient and kept us well informed about progress
Tara
Plumbs
2 years ago
Thank you for taking the time to review our service and products. We're pleased to hear that you have received an efficient service.
Product reviews
Tara
Plumbs
2 years ago
Thank you for taking the time to review our products, we're sorry to hear that your arm covers aren't staying in place. Arm covers are loose items and will require re-dressing after use. Should you continue to experience issues, you can always email out Customer Service Team, at Plumbs@plumbs.co.uk and we would ne more than happy to view the images and advise on any aftercare service.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure youâre reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.