From start to finish the service was exceptional and all your agents and telephone staff were so pleasant to deal with. Being very elderly it was also pleasant to have phone contact - in these days...
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Tara
Plumbs
2 years ago
Thank you for your feedback, it is much appreciated. We're really pleased to hear that the service has been exceptional. and that you are delighted with the overall service.
MM
Mrs Mcconachie
2 years ago
.....exceptional and the workmanship and quality were of a very high standard. All your...... Highly recommended.
Product reviews
Tara
Plumbs
2 years ago
We're really pleased to hear that you are delighted with the quality of goods received.
Sofa upholstery was lovely but floor was scratched on delivery and no action was taken by Plumbs to resolve the damage
Tara
Plumbs
2 years ago
Thank you for your feedback, it's great to hear that your pleased with your upholstery.
We're sorry to hear that damage has been caused to your property and I can see from our records that our Customer Service Team, has been overseeing this for you. Should you request to discuss this further, please contact our Customer Service Team, on 01772 838363.
Product reviews
Tara
Plumbs
2 years ago
Please see previous response.
Date of purchase: 06/09/2023
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Feefo Verified
2 years ago
Very good service.
Tara
Plumbs
2 years ago
Thank you for taking the time to review our service and products. We're pleased to hear that you have received very good service.
Amazing service very friendly and very knowledgeable. The rep had to come back twice as my sofas were not straight forward but nothing was too much trouble too him
Tara
Plumbs
2 years ago
Thank you for your review. We're really pleased to hear that you have been delighted with the service received.
Product reviews
Tara
Plumbs
2 years ago
It's great to hear that you are delighted with the workmanship and overall finish.
Thank you for taking the time to review our service and products. It's great to hear that your expectations have been met and that you are pleased with the service received.
Excellent Service, Would recommend their products anytime.
Tara
Plumbs
2 years ago
Thank you for your review, your feedback is important to us. We're pleased to hear that you have received excellent service and your recommendation is appreciated.
We contacted Plumbs twice requesting a response to our enquiry. We felt that our custom was not important or valued. Chased initial quote and even after our approval to the costings, we had to...
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Tara
Plumbs
2 years ago
Thank you for your review, we appreciate you taking the time to provide us with your feedback. We're really sorry to hear that you have had a negative experience with the Company. Please accept our apologies and I would like to assure, you that your feedback will be forwarded onto the Customer Service Management Team.
Product reviews
Tara
Plumbs
2 years ago
We're delighted to hear that you are pleased with the quality of goods received.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.