How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,692 reviews

Mrs Noble

Feefo Verified

2 years ago

What Mrs Noble said about Plumbs:

It was so good and the lady who came delivered everything I asked and wanted and I’m very grateful and pleased

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that you've been pleased with the overall service.

Mrs Noble

2 years ago

Very pleased with it all thanks

Product reviews

Date of purchase: 14/02/2024

Feefo Verified

2 years ago

What CB said about Plumbs:

Excellent service from start to finish

Tara

Plumbs

2 years ago

Thank you for your valued feedback. We appreciate you providing us with your positive review and it's great to hear that you have received excellent service.

Date of purchase: 18/12/2023

Mr Weston

Feefo Verified

2 years ago

What Mr Weston said about Plumbs:

Upholsterers arrived at stated time for each visit. The reupholstery was completed in 4days. There was a minor hitch but that was quickly and satisfactorily resolved. Suggestion. Had the time...

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service and products. We're really pleased to hear that your delighted with the service received and that the minor issue was resolved.

Date of purchase: 23/11/2023

Trusted Customer

Feefo Verified

2 years ago

Process too long.

The initial visit to take the order and choose fabric takes place fairly quickly but then I had a 3 month wait for the pattern cutter to arrive and continue the process. Once this was done the...

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service. We are sorry to hear that you've had a negative experience with the company and apologise of any lack in communication. It is important to us that all our customers receive a high level of customer service of which they quite rightly deserve. Rest assured, that your feedback is important to us and will be passed onto the Customer Service Management, to help with further training exercises.

Product reviews

Date of purchase: 29/11/2023

Trusted Customer

Feefo Verified

2 years ago

Great service

Tara

Plumbs

2 years ago

Thank you for your feedback, it's wonderful to hear that you have received great service.

Date of purchase: 02/02/2024

Mrs Lawson-Rogers

Feefo Verified

2 years ago

What Mrs Lawson-Rogers said about Plumbs:

Brilliant experience with Plumbs

Excellent service all round from an English family company. From the salesman to the administrative staff to the craftsmen who carried out the work in making and installing the blinds and the...

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service and products. We're delighted to hear how pleased you have been throughout your journey with us.

Product reviews

Date of purchase: 26/10/2023

Mr Griffiths

Feefo Verified

2 years ago

What Mr Griffiths said about Plumbs:

Great service - revisited old but loved Sofa

Plumbs was great from the outset. Quickly set up and appointment with Salesperson who was very knowledgeable. Feel like we got the right thing. It’s not cheap but it’s great quality and it feels like...

Tara

Plumbs

2 years ago

Thank you for your feedback. We're really pleased to hear how delighted you are with the overall service and quality of goods received.

Product reviews

Date of purchase: 03/11/2023

Mrs Tyler

Feefo Verified

2 years ago

What Mrs Tyler said about Plumbs:

I am very pleased with the results of my Plumbs upholstered chairs , The service was very good from all the team that dealt with me ,

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to head how delighted you are with the results and the service received.

Date of purchase: 29/01/2024

Mrs Swan

Feefo Verified

2 years ago

What Mrs Swan said about Plumbs:

Prompt and always professional. excellent advice. delighted with the result

i would, and have, recommended Plumbs

Tara

Plumbs

2 years ago

Thank you for taking the time to provide us with your feedback on our service. It's great to hear that you have received a prompt and professional service.

Product reviews

Date of purchase: 01/02/2024

Mr Mcleod

Feefo Verified

2 years ago

What Mr Mcleod said about Plumbs:

Prompt, friendly and reasonably priced.

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that you have received excellent service.

Product reviews

Date of purchase: 24/01/2024

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

AccessoriesMore reviews of this productView product websiteBecause they av done a great job

Loose CoversMore reviews of this productView product websiteThe covers are well made, fit perfectly and the cutter/ maker is very friendly and professional and efficient.

ReupholsteryMore reviews of this productView product websiteSee window blinds comments

ReupholsteryMore reviews of this productView product websiteGreat job. Totally like a new sofa now.

CurtainsMore reviews of this productView product websitewell made and finished and hung as requested

Loose CoversMore reviews of this productView product websiteAs above - very friendly service indeed.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?