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Plumbs Reviews

Displaying all 6,683 reviews

Trusted Customer

13 years ago

prompt service - very pleasant rep who knew his stuff

Product reviews

Date of purchase: 16/04/2013

Trusted Customer

13 years ago

Plumbs are a very reputable company and offered excellent service and your representative is a…

Plumbs are a very reputable company and offered excellent service and your representative is a credit to your company.

Product reviews

Date of purchase: 27/03/2013

Trusted Customer

13 years ago

Friendly helpful staff - not pushy but helpful

Product reviews

Date of purchase: 26/03/2013

Trusted Customer

13 years ago

Appointments kept on time,and civility was excellent

Product reviews

Date of purchase: 27/03/2013

Trusted Customer

13 years ago

Very poor sewing and first set of covers were far too small.After Ricky tried to…

Very poor sewing and first set of covers were far too small.After Ricky tried to fit them they were rejected and a complete new set made.Your agent worked hard to achieve customer satisfaction.

Plumbs

13 years ago

Thank you for your feedback. I was very sorry to read that you were unhappy with the original fit of your covers. With a made-to-measure loose covers it is sometimes necessary to make adjustments to achieve that close fit you desire. I am delighted to see that the second fit of your covers was a success and you are now happy with your order. Our Consultant acted quickly to ensure that your covers were adjusted and I am pleased that you were happy with the level of service you received. I hope that you enjoy your new covers for a long time to come.

Product reviews

Date of purchase: 12/03/2013

Trusted Customer

13 years ago

Efficient and reliable,

Product reviews

Date of purchase: 19/03/2013

Trusted Customer

13 years ago

Very good company and service I will definately use them again

Product reviews

Date of purchase: 07/04/2013

Trusted Customer

13 years ago

Good speedy communication and very good sales representative

Product reviews

Date of purchase: 27/03/2013

Trusted Customer

13 years ago

Barbara is so patient and a lovely person to deal with.

Product reviews

Date of purchase: 14/04/2013

Trusted Customer

13 years ago

Plumb's local representative was/is extremely good. She gave me confidence in the choice of fabrics,…

Plumb's local representative was/is extremely good. She gave me confidence in the choice of fabrics, is pleasant and easy to talk to and is very knowledgeable on the subject of soft furnishings. ...

Plumbs

13 years ago

Thank you for your feedback. I am very sorry to hear of the problems that you have encountered throughout the progress of your order. I have passed over this information to our customer services team who will arrange for your local Home Consultant to come back to inspect the fit of your covers. We would like to see what steps need to be taken to improve the fit of the covers on your furniture. Similarly, if your friend could please contact us here at Head Office we can fully investigate her order. I am extremely sorry for the problems you have faced with your order and I hope that we can arrange a speedy resolution for you.

Product reviews

Date of purchase: 16/04/2013

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Plumbs Reviews

Designer EliteMore reviews of this productView product websitegood products

Simplicity Loose CoversMore reviews of this productView product websiteI am thrilled with my covers and will not hesitate to recommend your company. Many thanks

Designer Loose CoversMore reviews of this productView product websiteGood Fit would buy again

Classic Loose CoversMore reviews of this productView product websiteFitting good,so the measuring must have been goog

Classic Loose CoversMore reviews of this productView product websiteThis set look really good,fit well and were all I hoped they would be

Designer Loose CoversMore reviews of this productView product websiteVery good fit

Designer EliteMore reviews of this productView product websiteThe quality of the material was outstanding for the money I paid. in all very good value for money

Designer EliteMore reviews of this productView product websiteJust what was required.

Classic Loose CoversMore reviews of this productView product website

Designer EliteMore reviews of this productView product websiteThe product was a little less satisfactory. Because I had a 50% reduction I am prepared to tolerate the poor fit,(in view of the waiting times) if I had to pay the full asking price the sofa cover...Read more

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