How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,692 reviews

Mrs Jones

Feefo Verified

crewe

2 years ago

What Mrs Jones said about Plumbs:

These people really know their trade, advice given on choice of fabric .

removal and delivery of my suite was prompt and very helpful staff. Expertly managed through doors.

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that you have been delighted with the overall service received.

Product reviews

Date of purchase: 29/01/2024

Trusted Customer

Feefo Verified

2 years ago

Fast, Professional service.

Olivia very professional and responded quickly to my request. Order completed and fitted very quickly

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service. We're really pleased to hear that you have received a professional service, which has met your expectations.

Product reviews

Date of purchase: 05/03/2024

Trusted Customer

Feefo Verified

2 years ago

Top notch service delivered with élan.

I thought the service was top notch and really professional. The Plumbs rep very pleasantly guided and monitored the process to a happy outcome. Grateful thanks. We are happy.

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service. It's great to hear that you have been delighted with the service and the outcome.

Product reviews

Date of purchase: 08/02/2024

Trusted Customer

Feefo Verified

2 years ago

Premiere Class Service

The service I received was excellent from start to finish, but I have used the services of Plumbs before when they reupholstered my settee and a chair, which was super, so had previous knowledge of...

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that you've rated us with 5-star's and also that we have exceeded your expectations.

Product reviews

Date of purchase: 08/02/2024

Trusted Customer

Feefo Verified

2 years ago

Furniture looks and feels brand new

Service, communication and end result outstanding

Tara

Plumbs

2 years ago

Thank you for your for your review. We're really pleased to hear that you have been delighted with the service.

Product reviews

Date of purchase: 18/01/2024

Trusted Customer

Feefo Verified

2 years ago

Uploaded media

View all media (1)

Excellent new sofa covers again.

3rd time of using Plumbs. And never disappointed with the quality and service of this company . Lynn comes to measure and fits and is always a pleasure to see her work so methodically.

Tara

Plumbs

2 years ago

Thank you for your valued customer and also your feedback on the service and quality of goods received. We're really pleased to hear that you've been delighted with the overall service and quality of goods.

Trusted Customer

2 years ago

Thank you

Product reviews

Date of purchase: 11/03/2024

Ms Dougill

Feefo Verified

2 years ago

What Ms Dougill said about Plumbs:

I would use Plumbs again

Sales, Jo was excellent, pattern designer Isin was excellent, James the fitter was excellent. And customer services were very good. Recommended

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that you have been delighted with the service received by the fitted and from our Customer Service Team.

Date of purchase: 12/02/2024

Miss Oldfield

Feefo Verified

2 years ago

What Miss Oldfield said about Plumbs:

Excellent service and quality of curtains

Excellent experience. Samples arrived quickly. Easy to book a home visit and curtains were fitted within 4 weeks. Impressed with the quality of the curtains and would certainly recommend Plumbs to...

Tara

Plumbs

2 years ago

We appreciate you taking the time to review our service and providing us with your feedback. We're really pleased to hear that you have had an excellent experience and that you have been impressed with the quality.

Product reviews

Date of purchase: 23/02/2024

Mrs Reader

Feefo Verified

Bexleyheath

2 years ago

What Mrs Reader said about Plumbs:

Good service

Efficient, good choice of fabrics and very amenable to delivery request

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service. It's great to hear that you've been delighted with the efficient service.

Product reviews

Date of purchase: 29/11/2023

Diane Smyth

Feefo Verified

Solihull

2 years ago

What Diane Smyth said about Plumbs:

Very, very happy with service and delivery. Thoroughly pleased

I’ve purchased loose covers from Plumbs before and was very pleased with Darren the rep you sent to my home. Consequently when I wanted new covers Plumbs were my first choice.

Tara

Plumbs

2 years ago

Thank you for your review. We’re really pleased to hear that you’ve been delighted with the service and covers received.

Date of purchase: 07/03/2024

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websitebeautiful fit. looks perfect.

Loose CoversMore reviews of this productView product website2nd time i have purchased from Plumbs and very happy with results both times. Furniture looks like new and gives it an extended lifetime. Olivia came and measured and brought materials for me to...Read more

Loose CoversMore reviews of this productView product websiteWe were very happy with the whole process. The plumbs rep who helped us with what was a big financial outlay for us was incredibly professional. Making our choice of colour and fabric was enjoyable....Read more

CurtainsMore reviews of this productView product websiteFrom initial visit to do the measuring and choose the material for my curtains everything was super and the method of payment and delivery of said items was clearly explained.

Loose CoversMore reviews of this productView product websiteExcellent - everything explained and informed of what was happening throughout

Loose CoversMore reviews of this productView product websiteLove that I can pop them into a washing machine and have them back on sofas the same day.

CurtainsMore reviews of this productView product websiteExcellent quality and attention to detail.

ReupholsteryMore reviews of this productView product websiteExcellent customer service and quality abd variety of fabrics

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?