The service provided was excellent throughout. Good advice without pressure selling. Generously sized material samples provided. The video was particularly helpful .We were kept well informed both...
The first material did not fit very well.So they took it away and gave us another same colour which fitted a lot better as our suite had many curves. At no extra charge.
I heard anything since.first made the enquiry in august, they came in middle of September didn't fit not heard anything since.
Plumbs
Plumbs
12 years ago
Thank you for your comments. Can we first start by apologising about the lack of communication you have faced with your order. It is sometime necessary to make amends to our covers as they are a made-to-measure product. However, the delays you have faced with your order have been unacceptable. We will liaise with the consultant to ensure that the covers are returned to you as a matter of priority. Again, please accept our apologies for the delay.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.