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Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

12 years ago

There was no pressure with regard to fabric selection. Samples of chosen material arrived promptly…

There was no pressure with regard to fabric selection. Samples of chosen material arrived promptly making the decision making process easier.

Product reviews

Date of purchase: 10/09/2013

Trusted Customer

12 years ago

I chose Plumbs because I believe they are the best for loose covers and I was…

I chose Plumbs because I believe they are the best for loose covers and I was right.

Product reviews

Date of purchase: 25/09/2013

Trusted Customer

12 years ago

I am still waiting for my free arm covers despite having rung 3 times!

Product reviews

Date of purchase: 13/08/2013

Trusted Customer

12 years ago

1 appointment he didn't turn up and had to phone him and he said he forgot.…

1 appointment he didn't turn up and had to phone him and he said he forgot. He also missed another appointment. Friendly enough but unreliable.

Plumbs

12 years ago

Thank you for your comments. Firstly we would like to apologise for the issues you had with the communication with your Consultant. Please be assured all your comments have been passed on to the relevant department. If you have any additional concerns please do not hesitate to get in contact. Customer Services Team

Product reviews

Date of purchase: 28/08/2013

Trusted Customer

12 years ago

We only just received the tie-backs 6 weeks after delivery of curtains and they are…

We only just received the tie-backs 6 weeks after delivery of curtains and they are too big for the curtains.

Plumbs

12 years ago

Thank you for your recent comments. We were very concerned to read of your concerns regarding the tie backs being incorrect and the length of the delays that you have incurred. A member of our customer services team will be contacting you to arrange for these to be re-made to the correct sizes. Please accept our sincere apologies for the delays and problems you encountered throughout the progress of your order. Customer Services Team

Product reviews

Date of purchase: 01/10/2013

Trusted Customer

12 years ago

The rep was very good

Product reviews

Date of purchase: 05/09/2013

Trusted Customer

12 years ago

The service was slow but good/ The customer relations very poor.

Plumbs

12 years ago

Thank you for your feedback. Please accept our sincere apologies for the problems you have been experiencing. We understand that there had been an issue regarding the fit on one of your chair covers. We have received the recliner chair cover that you no longer require and we have deducted the amount of this off your outstanding balance. Once again, please accept our apologies for the inconvenience caused. Customer Services Team

Product reviews

Date of purchase: 03/09/2013

Trusted Customer

12 years ago

The man who came out to look at my chair was really nice - he…

The man who came out to look at my chair was really nice - he didn't pressure me into getting anything else done, which I had been worried about.

Plumbs

12 years ago

Thank you for your feedback response. We were very sorry to hear that you are not entirely happy with the product you have received. A member of our Customer Services Team will be in contact shortly to hopefully give you a speedy resolution to your issue. Customer Services Team

Product reviews

Date of purchase: 28/08/2013

Trusted Customer

12 years ago

Service was excellent. Timings were adhered to

Product reviews

Date of purchase: 10/09/2013

Trusted Customer

12 years ago

Excellent customer care and professional approach but costly unless you are salvaging an heirloom piece…

Excellent customer care and professional approach but costly unless you are salvaging an heirloom piece of furniture.

Date of purchase: 23/09/2013

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Plumbs Reviews

Loose CoversMore reviews of this productView product websiteThe end result was Fab .

Loose CoversMore reviews of this productView product websiteI needed to update my late wifes chair and now it looks really great.

Loose CoversMore reviews of this productView product website

Loose CoversMore reviews of this productView product websiteA little on the loose side but overall satisfied. a bit overpriced too.

CurtainsMore reviews of this productView product website

Loose CoversMore reviews of this productView product websiteThey look beautiful, they fit perfectly so there is a concern that when they are washed we were told they will shrink 5% so hope they still fit the chairs

Loose CoversMore reviews of this productView product websiteThe covers do not fit properly. I will not have the recliner as it did not fit and would be impossible for a disabled old man to fit or remove. It was held together by a bewildering array of tapes....Read more

Loose CoversMore reviews of this productView product websiteSomewhere between good and poor - I was a bit disappointed that the fit wasn't better. But with some upholstery pins I've managed to get the look I was hoping for. And the arm caps don't look great...Read more

Loose CoversMore reviews of this productView product websiteWeill up to expectations and have been greatly admired

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