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Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

12 years ago

Good response from a frierndly rep.

Product reviews

Date of purchase: 06/10/2013

Trusted Customer

12 years ago

a really good company, they look after their customers well, and help you with your choices,…

a really good company, they look after their customers well, and help you with your choices, plenty of advice and assistance is given

Product reviews

Date of purchase: 22/08/2013

Trusted Customer

12 years ago

I'm not writing any more as I filled in a questionnaire immediately, was 'phoned as…

I'm not writing any more as I filled in a questionnaire immediately, was 'phoned as well----- annoying when I said I was delighted with every aspect. Please stop sending these requests !!

Product reviews

Date of purchase: 10/09/2013

Trusted Customer

12 years ago

very pleasant service, could perhaps have been a little quicker, but in general a good…

very pleasant service, could perhaps have been a little quicker, but in general a good experience

Product reviews

Date of purchase: 26/09/2013

Trusted Customer

12 years ago

Friendly, non-pushy service

Product reviews

Date of purchase: 09/07/2013

Trusted Customer

12 years ago

Very difficult to communicate with Plumbs, had to find and speak with different people to…

Very difficult to communicate with Plumbs, had to find and speak with different people to arrange for pick up and delivery Sales agent was out of loop and could not find out what was happening. She...

Plumbs

12 years ago

Thank you for your response and comments to our feedback request. Please accept our sincere apologies for the breakdown in communication that you faced throughout your order. We have taken your comments on board. We were glad to see however that you were happy with the covers you received. Should you have any additional concerns, please do not hesitate to contact us. Customer Services Team

Product reviews

Date of purchase: 26/08/2013

Trusted Customer

12 years ago

The salesman, Sean O'Gorman,was excellant

Product reviews

Date of purchase: 02/10/2013

Trusted Customer

12 years ago

first set had to go back as they did.nt fit. had to wait another month…

first set had to go back as they did.nt fit. had to wait another month for replacements.

Plumbs

12 years ago

Thank you for your feedback. Please accept our sincere apologies for the problems you encountered throughout the progress of your order and that an alteration was required on your covers. We will ask the Consultant to contact you to see if there is some way of improving the fit of your covers. Once again, we are very sorry for the inconvenience caused. Customer Services Team

Product reviews

Date of purchase: 17/09/2013

Trusted Customer

12 years ago

It took 18 weeks and not 8. We were told that there was a fault…

It took 18 weeks and not 8. We were told that there was a fault in the material but we don't think that justifies the length of time. Also we were disappointed at the rather uncaring attitude and...

Plumbs

12 years ago

Thank you for your feedback. On behalf of the Company, please accept our sincere apologies for the delays encountered throughout the progress of your order. Unfortunately, there was a delay due to the fabric having to be re-supplied to us at a quality level that we were happy with. We will arrange for the Consultant to contact you with regards to the issue you are having with regards to the fit of your covers. Customer Services Team

Product reviews

Date of purchase: 09/06/2013

Trusted Customer

12 years ago

It was all done very easily and competently.

Product reviews

Date of purchase: 25/09/2013

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Plumbs Reviews

AccessoriesMore reviews of this productView product websitePleased with our cushions in every way.

Loose CoversMore reviews of this productView product websitegood quality fabrics, plenty of choice, and all the help you need to get what you want.

ReupholsteryMore reviews of this productView product website

Loose CoversMore reviews of this productView product websiteNot an exact fit, in some places the hang is a little 'off', but generally a pleasing effect

ReupholsteryMore reviews of this productView product websiteVery high quality curtains and upholstery. Bit pricey though.

ReupholsteryMore reviews of this productView product websitevery satisfied with work done

Loose CoversMore reviews of this productView product websiteMake the room look brighter, as if I have a new suite

Loose CoversMore reviews of this productView product websitedon.t fit as snugly as i.d hoped. but material is good.

Loose CoversMore reviews of this productView product websiteThe material is not as good as the last covers we bought from Plumbs. The covers do not fit - they are too big in parts and too small in others. The piping is wobbly so the cushions do not look...Read more

Loose CoversMore reviews of this productView product websiteI am delighted with my new look sofa bed. The clever zip in the cover makes it very simple to pull out the bed.

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