How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

12 years ago

Very good service the planning side was excellent, staff involved first class.

Product reviews

Date of purchase: 23/09/2013

Trusted Customer

12 years ago

initial service very good

Plumbs

12 years ago

Thank you for your feedback. We were very sorry to hear that you are experiencing problems with your new loose covers. We will organise for your Consultant to contact you to arrange a time to come and take a look at the covers to see if an improvement can be made on the fit. Please accept our apologies for the inconvenience caused by this matter. Customer Services Team

Product reviews

Date of purchase: 05/09/2013

Trusted Customer

12 years ago

I think your service is first class. Your measuring lady was most helpful so that when…

I think your service is first class. Your measuring lady was most helpful so that when my loose covers did arrive they were an almost perfect fit. I would certainly recommend you .

Product reviews

Date of purchase: 06/10/2013

Trusted Customer

12 years ago

The people who came seemed quite professional, a bit pushy but then that's there business…

The people who came seemed quite professional, a bit pushy but then that's there business to get an order. I wish now I had gone for the cheaper ones seeing the ones chosen are so poorly made.

Plumbs

12 years ago

Thank you for your comments. We were very concerned to hear of your comments regarding the fit of your furniture covers. We will arrange for our consultant to contact you to see what can be done to improve the fit. Please accept our sincere apologies for the inconvenience caused. Customer Services Team

Product reviews

Date of purchase: 01/10/2013

Trusted Customer

12 years ago

Problem with delivery twice. Old covers left underneath the new. Now loose covers, badly fitted. Wouldn't…

Problem with delivery twice. Old covers left underneath the new. Now loose covers, badly fitted. Wouldn't use again. Disappointed.

Plumbs

12 years ago

Thank you for your feedback. Please accept our sincere apologies for the issues you had with the delivery of your order. We will arrange for the consultant to contact you to arrange to come and look at the covers and see if we can possibly do an alteration to improve the fit of your covers as soon as possible. Customer Services Team

Product reviews

Date of purchase: 02/10/2013

Trusted Customer

12 years ago

Unfortunately a fair amount of time was wasted because the cushions were wrongly measured so…

Unfortunately a fair amount of time was wasted because the cushions were wrongly measured so the covers had to be taken off, replaced and taken off again and we then waited another 3 weeks.

Product reviews

Date of purchase: 01/10/2013

Trusted Customer

12 years ago

Excellent helpful service.

Product reviews

Date of purchase: 25/09/2013

Trusted Customer

12 years ago

very good service at all times inforemation excellent reupholstery to our suite looks like a new one…

very good service at all times inforemation excellent reupholstery to our suite looks like a new one now.

Product reviews

Date of purchase: 02/09/2013

Trusted Customer

12 years ago

I was really impressed by the two ladies who dealt with my order.

Product reviews

Date of purchase: 23/09/2013

Trusted Customer

12 years ago

No problems, all went well

Product reviews

Date of purchase: 04/08/2013

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteGood quality material fitted my loose covers are striking in appearancechairs look new.

Loose CoversMore reviews of this productView product websitecovers in our opinion do not fit well,adjustments to keep them looking as they should made frequently, We did not expect to have to do this,

Loose CoversMore reviews of this productView product websiteThe materiel I chose for my covers seem absolutely right as well as looking very good and matching my decor. Unfortunately the covers I really liked we're a bit out of my price range,though I'm...Read more

Loose CoversMore reviews of this productView product websiteAlthough the quality of the fabric is good the actual tailoring is very poor I thought we were getting inverted pleats at the corners but no. The covers are far to long and are on the floor, not...Read more

Loose CoversMore reviews of this productView product websiteLook nice, great colour match, better than leaving the suite they way it was, but not fitted well in my opinion. Old covers all left underneath so rucking occured now. And they show at the bottom!!

Loose CoversMore reviews of this productView product websiteIt would be a good idea to warn customers who order Maddison trellis that cats' claws catch in them very easily and pull threads. Otherwise we will wait and see how they wear.

CurtainsMore reviews of this productView product websiteLove my curtains look beautiful. Would definitely use Plunbs again.

ReupholsteryMore reviews of this productView product websiteWe were very pleased with the completion of the reupholstery to our suite looks like a new one now.

Loose CoversMore reviews of this productView product websiteNothing really to say apart from the covers are beautiful!

ReupholsteryMore reviews of this productView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?