How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

12 years ago

every one was so helpful

Trusted Customer

12 years ago

very good

Product reviews

Date of purchase: 26/09/2013

Trusted Customer

12 years ago

The second try was excellent. the first cover had a seam that was not joined. Service…

The second try was excellent. the first cover had a seam that was not joined. Service was super and operator very kind.

Product reviews

Date of purchase: 18/10/2013

Trusted Customer

12 years ago

Alittle more information about confirmation of deposits,dates for despatch etc would be good ,especially now…

Alittle more information about confirmation of deposits,dates for despatch etc would be good ,especially now that email is so eqasy

Product reviews

Date of purchase: 06/10/2013

Trusted Customer

12 years ago

staff efficient and friendly, both telephone and fitting/measuring

Product reviews

Date of purchase: 20/10/2013

Trusted Customer

12 years ago

Both the sales advisor and the fitter were most helpful, courteous, and very professional. A a…

Both the sales advisor and the fitter were most helpful, courteous, and very professional. A a first class advertisement for the Company.

Product reviews

Date of purchase: 29/10/2013

Trusted Customer

12 years ago

Despite the best efforts of the chap who measured the furniture the covers did not…

Despite the best efforts of the chap who measured the furniture the covers did not fit after 2 attempts

Plumbs

12 years ago

Thank you for your feedback. We would like to take this opportunity to apologise for the problems encountered during the process of your order. It is most unfortunate that we have been unable to supply you with the product that you wished to purchase. We understand from checking your order record that a full refund has been actioned and that this matter has been closed. Again, please accept our apologies for the inconvenience caused by this matter. Customer Services Team

Product reviews

Date of purchase: 20/10/2013

Trusted Customer

12 years ago

Responsive, clearly technically competent, reliable delivery

Product reviews

Date of purchase: 07/10/2013

Trusted Customer

12 years ago

Efficient and excellent service form the start

Product reviews

Date of purchase: 08/10/2013

Trusted Customer

12 years ago

Service was excellent from the beginning. The agent was veryhelpful and offered good advice when…

Service was excellent from the beginning. The agent was veryhelpful and offered good advice when asked. Plumbs contacted us throughout, Highly recommended.

Product reviews

Date of purchase: 14/10/2013

Trusted Customer

12 years ago

The salesman/measurer was extremely helpful and patient. The delivery period was excellent.

Product reviews

Date of purchase: 22/10/2013

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websitewish I had done this years ago

Loose CoversMore reviews of this productView product websiteNow that a new cover has come is is very good. Service was super and operator very kind.

Loose CoversMore reviews of this productView product websiteI am very pleases with them.

Loose CoversMore reviews of this productView product websitewe are delighted with our newly covered sofas

Loose CoversMore reviews of this productView product websiteGood quality and first class fitting.

Loose CoversMore reviews of this productView product websiteThey didn't fit and because the factory used the wrong measurements - after a second attempt they still didn't fit and we rejected them . It took 6 weeks for my deposit to be returned. VERY...Read more

Loose CoversMore reviews of this productView product websiteThey look fab - have yet to wash them.........

ReupholsteryMore reviews of this productView product websiteWe love the fabric and the reupholstery is better than the original.

Loose CoversMore reviews of this productView product websiteOur conservatory suite cushions, were recovered beautifully and Plumbs replaced free of charge some of the inner pads which had started to perish. The fabric is of a high quality and has transformed...Read more

Loose CoversMore reviews of this productView product websiteCovers are a bit tight and the base seat cushion covers tend to crease more than I had expected.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?