I cannot fault your excellent service your agent Alan was extremely knowledgable, helpful and understanding re: the delays with ordering and fitting. Without unwrapping everything the quality seems...
There was very limited choice of materials, extremely costly and the salesman did not seem to be very helpful over the matter. Then he remembered an offer running on dining room chair covers, the...
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Plumbs
Plumbs
12 years ago
Thank you for your feedback comments. We understand that you ordered through our special package offer for your dining room chairs. This package deal includes a specific number of chair covers in specific fabrics. It is possible to do the dining chair covers in any fabric of your choice, however these would not have been included in the special offer. We are very sorry that overall experience was not to your satisfaction.
Customer Services Team
The promotional DVD features only females. The home visit was made by a female rep who addressed all comments to my wife and made only occasional eye contact with me. It gave the impression that...
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Plumbs
Plumbs
12 years ago
Thank you for your feedback regarding the appointment with our Sales Consultant regarding the communication being inadequate. We value all of our customer feedback and thank you for bringing this matter to our attention; this will be dealt with by the sales team. We are pleased to hear that you are delighted with the end result and feel sure that your purchase will give you pleasure and good service for years to come.
Customer Services Team
Product reviews
Date of purchase: 30/10/2013
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Trusted Customer
12 years ago
Very pleased with the lady who came to see me & all her helpful advice.
Our friends do not believe that this is our old suite they think we have bought a new one. I cannot speak highly enough of the service Malcolm our representative was patient and helpful guiding us...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.