Excellent initial consultation, nice chap. Goods ordered in October, promised for Christmas. Chasing on our behalf finally saw delivery in March. Poor communication from Plumbs throughout and in...
The lady who came to represent Plumbs was very pleasant and answered all our questions well. She had good advice which helped us make the right decision.
It tooik three attempts to get the curtains as ordered. It was a good job I didn't have a time scale!
Plumbs
Plumbs
12 years ago
Thank you for taking the time to give your feedback. We are very sorry regarding the delay you faced with your curtain order. As you have mentioned your issue has now been resolved and we were pleased to see you were happy with the cushion covers you received as compensation.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.