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Plumbs Reviews

Displaying all 6,693 reviews

Trusted Customer

12 years ago

Excellent service and consultant very helpful.i

Product reviews

Date of purchase: 13/01/2014

Trusted Customer

12 years ago

Excellent service thank you

Product reviews

Date of purchase: 28/01/2014

Trusted Customer

12 years ago

First class friendly, professional service . I have now ordered roller blinds and am waiting…

First class friendly, professional service . I have now ordered roller blinds and am waiting for delivery.

Product reviews

Date of purchase: 23/01/2014

Trusted Customer

12 years ago

Covers aren't as well fitting or good quality as I had hoped, and two missed…

Covers aren't as well fitting or good quality as I had hoped, and two missed appointments before the fitter turned up on the third occasion to fit the covers

Plumbs

12 years ago

Thank you for your feedback. We were sorry to hear that the covers are not fitting as well as you had expected. We will pass this information onto our Home Consultant and ask that he makes an appointment with you to see if anything can be done to improve on the fit for you. We are very sorry for any inconvenience caused. Customer Services Team

Product reviews

Date of purchase: 17/01/2014

Trusted Customer

12 years ago

Everyone that I spoke to was very pleasant but I felt that I needed to…

Everyone that I spoke to was very pleasant but I felt that I needed to do more work to find out what was going on with my order than I should have.

Product reviews

Date of purchase: 21/11/2013

Trusted Customer

12 years ago

Very impressed

Product reviews

Date of purchase: 27/01/2014

Trusted Customer

12 years ago

1. My initial chosen fabric turned out to be unavailable so another appointment had to…

1. My initial chosen fabric turned out to be unavailable so another appointment had to be made so I could select an alternative. 2. On the first fitting appointment, the consultant found that the...

Plumbs

12 years ago

Thank you for your comments. We were very sorry to hear of the problems that you encountered throughout the progress of your order. The issues and delays you have faced have been unacceptable and on behalf of the company we would like to apologise for this. We try to ensure that all our products are thoroughly examined prior to leaving our factory and we are sorry to hear that this was not the case for your order. Please be assured that all your comments will be passed on to the relevant departments. We are pleased to hear that you are happy with your loose covers and should you have any other concerns; please do not hesitate to contact us. Customer Services Team

Product reviews

Date of purchase: 08/01/2014

Trusted Customer

12 years ago

First set of covers did not fit, due to faulty fabric used, and had to…

First set of covers did not fit, due to faulty fabric used, and had to be re-made. The lady who called was very pleasant and helpful, taking time to make sure we made the right choice of material,...

Product reviews

Date of purchase: 20/01/2014

Trusted Customer

12 years ago

Your representative was extremely helpful without being pushy and I would recommend him and Plumbs to my friends.

Product reviews

Date of purchase: 14/01/2014

Trusted Customer

12 years ago

very helpful people both at time of placing order and at time of fitting new…

very helpful people both at time of placing order and at time of fitting new covers

Product reviews

Date of purchase: 07/01/2014

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Plumbs Reviews

Loose CoversMore reviews of this productView product websiteLook and feel better than expectved - veryv icouhappy with them and would recommend Plumes without any hesitation.

Loose CoversMore reviews of this productView product websiteI am delighted with my covers . Thank you . The service was excellent

ReupholsteryMore reviews of this productView product websiteExtremely well done. No problems with collection and return of settees. They look like new.

Loose CoversMore reviews of this productView product websitePoor fitting - hang straight down at back despite the sofa leaning inwards, and not of the quality I had hoped

ReupholsteryMore reviews of this productView product websiteWas surprised that you were using a local upholsterer who did do a very good job but it was not done by a Plumb's trained employee as your advertising suggests.

Loose CoversMore reviews of this productView product websiteVery impressed

Loose CoversMore reviews of this productView product websiteApart from the poor service I received, I am very pleased with the loose covers.

Loose CoversMore reviews of this productView product websiteCovers fit very well and surprised that this is achieved from measurements alone. considering the difficult shapes involved. Pleased we 'refreshed' the furniture rather than replacing it.

Loose CoversMore reviews of this productView product website

Loose CoversMore reviews of this productView product websitegood value for money, really cheers up the room, exactly as they seemed in the catalogue

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