How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

http://www.plumbs.co.uk

EXCEPTIONAL

Service

4.7

Product

4.7

139

166

ratings over the past year

Displaying all 6,693 reviews

Trusted Customer

12 years ago

The service what's very good

Product reviews

Date of purchase: 13/02/2014

Trusted Customer

12 years ago

Always pleasant sales people and fitters, helpful and cheerful. Quality consistent.

Product reviews

Date of purchase: 18/02/2014

Trusted Customer

12 years ago

The service was very good. Everything came on time.

Product reviews

Date of purchase: 07/02/2014

Trusted Customer

12 years ago

Excellent home service

Product reviews

Date of purchase: 14/02/2014

Trusted Customer

12 years ago

From requesting visit to actually having the curtains put up needs speeding up.

Plumbs

12 years ago

Thank you for your comments. Please accept our apologies for the delays that you encountered waiting for your order to be fitted. We do try to avoid delays as much as possible. I understand that you are not happy with the quality of the material. All our Home Consultants do carry sample books with them for you to examine the quality of material prior to ordering and additional samples are available on request. Should you have any more concerns please do not hesitate to contact us directly. Customer Services Team

Product reviews

Date of purchase: 05/02/2014

Trusted Customer

12 years ago

Fast efficient service

Product reviews

Date of purchase: 17/02/2014

Trusted Customer

12 years ago

Everything from my first inquiry to receiving my covers was done in a professional and…

Everything from my first inquiry to receiving my covers was done in a professional and courteous manner.

Product reviews

Date of purchase: 27/02/2014

Trusted Customer

12 years ago

Overall very good service but expensive !!

Product reviews

Date of purchase: 12/02/2014

Trusted Customer

12 years ago

One cover with a fault in the fabric was replaced quickly , although cushions and…

One cover with a fault in the fabric was replaced quickly , although cushions and arm caps which had been paid for were not delivered with sofa covers.

Product reviews

Date of purchase: 21/01/2014

Trusted Customer

12 years ago

Polite and punctual

Product reviews

Date of purchase: 30/01/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteThe covers are very nice

Loose CoversMore reviews of this productView product websiteI should have chosen a slightly different style but the covers are an excellent fit, nice fabric and look really good. I'm pleased with them, overall.

Loose CoversMore reviews of this productView product websiteAlthough I am pleased with my covers I feel that they could have fitted more snugly.

CurtainsMore reviews of this productView product websiteGood quality

CurtainsMore reviews of this productView product websiteVery disappointed with quality of material ( I bought them from picture and no sample was available from consultant). I certainly would not have paid the full asking price of nearly £700. The make...Read more

Loose CoversMore reviews of this productView product websiteExcellent range of material and colours

Loose CoversMore reviews of this productView product website

Loose CoversMore reviews of this productView product websiteOverall very good but for loose covers very expensive

Loose CoversMore reviews of this productView product websiteCovers good but colour was not quite as expected...had wanted more brown tones and got gold, cream tones.....think the printed adverts led me to believe the sunset rose was more beige in colour.

Loose CoversMore reviews of this productView product websiteServiceable materal well made

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?