How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,693 reviews

Trusted Customer

12 years ago

The service from the gentleman who measured for and fitted the covers was good. The…

The service from the gentleman who measured for and fitted the covers was good. The covers themselves when they arrived were very poor - see below

Plumbs

12 years ago

Thank you for your feedback. We are sorry to hear that you are not happy with your furniture covers. We have requested that our Home Consultant contacts you to arrange to visit at a time that is suitable for you to see if anything can be done to improve the look of your covers. Customer Services Team

Product reviews

Date of purchase: 27/03/2014

Trusted Customer

12 years ago

Ordered in April still havened received correct order

Plumbs

12 years ago

Thank you for your feedback. We are sorry to read of the issues you were having with your order. We believe that this matter has since been resolved. Please accept our apologies for any inconvenience this may have caused you. Customer Services Team

Product reviews

Date of purchase: 08/04/2014

Trusted Customer

12 years ago

Lovely delivery staff made up for the time the delivery had to go back

Product reviews

Date of purchase: 20/01/2014

Trusted Customer

12 years ago

The finished product was exactly how we had imagined them to look and even better

Product reviews

Date of purchase: 27/04/2014

Trusted Customer

12 years ago

Their representative was very polite and patient as I could not make up my mind…

Their representative was very polite and patient as I could not make up my mind which covers I wanted

Product reviews

Date of purchase: 02/04/2014

Trusted Customer

12 years ago

I love my new upholstery, curtains and cushions. Christine your designer , helped me with colours…

I love my new upholstery, curtains and cushions. Christine your designer , helped me with colours and patterns which without her help I would'nt have thought went together. My husbands old chair ,...

Product reviews

Date of purchase: 01/04/2014

Trusted Customer

12 years ago

The service provided by Plumbs and in particular your consultant Sue Bennie was outstanding,nothing was…

The service provided by Plumbs and in particular your consultant Sue Bennie was outstanding,nothing was any trouble to her, we appreciated her product knowledge and guidance.

Product reviews

Date of purchase: 25/03/2014

Trusted Customer

12 years ago

I am well impressed from advert on tv to home visit and fitting. It was all first class and I admire it often. Good job Plumb.

Trusted Customer

12 years ago

I love plumbs

Trusted Customer

12 years ago

As I think I said..I love plumbs

Product reviews

Date of purchase: 03/04/2014

Trusted Customer

12 years ago

Very good and,friendly service.

Product reviews

Date of purchase: 10/04/2014

Trusted Customer

12 years ago

The service was a bit slower than we expected after contacting yourselves for a quote.…

The service was a bit slower than we expected after contacting yourselves for a quote. We had to make a few phone calls before we could get a sales person out to us. We were surprised at this and...

Product reviews

Date of purchase: 02/04/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteThe covers are for my Parker Knoll recliner. The cover sections for the arms become "untucked" when the chair is reclined and look very untidy. It is a considerable nuisance to have to re-tuck them...Read more

Loose CoversMore reviews of this productView product websiteStill waiting for 2 cusions Sent wrong colour and only covers when told I would be recieiving cusions with covers not a happy customer

Loose CoversMore reviews of this productView product websiteVery pleased.

Loose CoversMore reviews of this productView product websiteThe loose dining chair covers have made them look like brand new chairs.

Loose CoversMore reviews of this productView product websiteI now have two new sofas and they have completely transformed the room, much better idea to get new covers and seat cushions than purchase new sofas :-)

ReupholsteryMore reviews of this productView product website

ReupholsteryMore reviews of this productView product websiteThe only problem we had was that a cushion needed replacing,this was done to our satisfaction. We are very pleased with the end result. Congratulations to Plumbs.

Loose CoversMore reviews of this productView product websiteYep am still thinking wonderful

CurtainsMore reviews of this productView product websiteVery well made.

Loose CoversMore reviews of this productView product websiteWe were disappointed that when the covers arrived they were quite a lot top big. We did wait for a week to see if they settled but didn't. When we returned them they arrived back to,us and they...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?