Plumbs Reviews

Thank you for your comments. We are sorry to read that you are not happy with the arm covers on your order. In view of this I have contacted our Home Consultant and requested that they telephone you to arrange a visit to discuss your concerns further. Customer Services Team

Thank you for your comments. We are sorry to read that you are not happy with the quality of the fabric that your furniture covers have been manufactured in. We can confirm that the fabric you have selected is one of our popular ranges and we do not appear to have received any other complaints with regards to the quality. We can advise that all of our Home Consultants carry swatch books and the customers at the time of the order request are shown sample books of the fabric to enable them to feel the quality of the fabric and see the different colour ways that we do. We can arrange for our Home Consultant to visit you to discuss the matter further. If you would like us to arrange this please could you ring Head Office and we can arrange for an urgent visit to resolve your concerns. Customer Services Team

Thank you for your comments. We are sorry to read you are not happy with the fit of your furniture covers, and that the fitter advised that the fit was acceptable. In view of the above we have requested an alternative Home Consultant telephone’s you to arrange to visit and discuss the concerns with the fit of your covers and the valance that you require. Please accept our apologies for any inconvenience this may have caused you. Customer Services Team