How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

http://www.plumbs.co.uk

EXCEPTIONAL

Service

4.7

Product

4.7

136

163

ratings over the past year

Displaying all 6,693 reviews

Trusted Customer

11 years ago

Friendly and professional service.

Product reviews

Date of purchase: 20/07/2014

Trusted Customer

11 years ago

very good sales rep. good communication from start to finish

Product reviews

Date of purchase: 12/08/2014

Trusted Customer

11 years ago

Ok but rather fuddy duddy -- and expensive!

Plumbs

11 years ago

Thank you for your feedback. We are sorry to hear you were not happy with our fabric range. Our Merchandise team put great emphasis on ensuring that the products and fabrics that are in our range are as current as possible and meet the needs of our customers. We are sorry that you did not feel this to be the case. We are pleased to hear that you feel that our products are well made and feel sure that they will give you many years good service. Customer Services Team

Product reviews

Date of purchase: 07/08/2014

Trusted Customer

11 years ago

Speedy and efficient

Product reviews

Date of purchase: 28/08/2014

Trusted Customer

11 years ago

Would have been excellent if a mistake hadn't been made with the measurements and had…

Would have been excellent if a mistake hadn't been made with the measurements and had to wait a further 10 days

Product reviews

Date of purchase: 26/08/2014

Trusted Customer

11 years ago

Eventually. The chaps who measured was hopeless in every respect but the lady who took…

Eventually. The chaps who measured was hopeless in every respect but the lady who took over was excellent.

Product reviews

Date of purchase: 13/08/2014

Trusted Customer

11 years ago

far too slow and over priced

Plumbs

11 years ago

Thank you for your feedback. We are sorry to hear that or products do not meet your expectation. We do place great emphasis on striving to provide our customers with the quality of products that they expect and quite rightly deserve and we are sorry that in your case this has not been so. Customer Services Team

Product reviews

Date of purchase: 16/07/2014

Trusted Customer

11 years ago

Very good service from the start and very helpful advice from man who fitted the…

Very good service from the start and very helpful advice from man who fitted the loose covers.

Product reviews

Date of purchase: 07/08/2014

Trusted Customer

11 years ago

Only a small delay for a remeasure.

Product reviews

Date of purchase: 03/07/2014

Trusted Customer

11 years ago

Super company to deal with. Friendly and knowledgable reps. Excellent quality loose covers.

Product reviews

Date of purchase: 22/08/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteLoose covers look and feel great. Made my 14 year old sofa look new again. Covers are easily removed for washing and dries quite quickly with no need to iron.

Loose CoversMore reviews of this productView product websitequality was good

Loose CoversMore reviews of this productView product websiteThey are well made it appears, but as above-- expensive(even with sale price materials)---- and materials are so old fashioned. I do regret using them-- on a friend's recommendation and won't be...Read more

Loose CoversMore reviews of this productView product websiteRevitalised the whole room

Loose CoversMore reviews of this productView product websiteVery happy with the covers the fit is good

Loose CoversMore reviews of this productView product websiteLovey fit

Loose CoversMore reviews of this productView product websiteI rate as poor in terms of value for money

Loose CoversMore reviews of this productView product websiteSo far very good and practical and retaining their fresh look .

Loose CoversMore reviews of this productView product websiteMaterial excellent, slightly loose fit which may shrink when washed.

Loose CoversMore reviews of this productView product websiteThis is the second set of covers bought from Plumbs for the same suite. The first set lasted 12 years + of daily use and regular washing. The quality is even better this time around. Why buy a cheap...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?