The service was excellent, I was kept well informed and the covers arrived on time. The Plumbs lady representative was very good at her job and was a pleasure to have in the house while the work...
Service by rep taking order good but product not up to standard
Product reviews
Lee
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear that your furniture covers had to be returned for an alteration. We have checked our records and can see that your furniture covers have been dispatched for re-fitting, in view of this we have requested the Home Consultant contact’s you to arrange an urgent fitting date.
The gentleman was very pleasant and got on with his job without fuss. I thought he should have told us about the material we had picked and warned us that it would 'pluck'.
Product reviews
Lee
Plumbs
11 years ago
Thank you for your feedback. We have requested that the Home Consultant contacts you regarding the slipping of the covers. The Home Consultant will contact you within the next few days to discuss the concerns you have.
The initial call from your rep and the follow up service was very good. She took lots of time to go through the many options available - nothing seemed too much trouble - it was great to receive a...
Measuring up was done thoroughly but when covers were fitted they needed several adjustments and all had to be sent back. They had been promised originally before Christmas- man came on Christmas Eve...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.