Our experience with Plumbs was a catalogue of disasters. Their service is appalling. The right hand doesn’t know what the left is doing & during the 8 months we had dealings with them it was obvious...
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Lee
Plumbs
11 years ago
Thank you for your feedback. Please accept our apologies for all the problems you have encountered. We can assure you this is not normal Company policy to have to wait the length of time that it had taken. You have our assurance that this will be looked in to and the people responsible will be spoken to by their Manager to ensure this does not happen again. May we thank you for bringing this to our attention. We can see that a full refund of all monies paid was actioned as you had requested. Once again please accept our apologies for the service that you have had.
I have been very impressed by the quality of service by Plumbs and would certainly recommend them to family and friends.
Product reviews
Date of purchase: 01/11/2014
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Trusted Customer
11 years ago
Not good
Product reviews
Lee
Plumbs
11 years ago
Thank you for your comments. We are sorry that part of your order was returned for further modification due to the fit being unacceptable. We have contacted our Home Consultant and requested that he contacts you to arrange an urgent fitting. Again please accept our apologies for the delay to your order.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.