Where on earth do I start? Firstly, the measurer couldn't measure. The wrong curtains were delivered. One of the blinds was about a metre too narrow in width. Not enough curtain tracks were...
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Lee
Plumbs
11 years ago
Thank you for your feedback. Please accept our apologies for the experience you have had whilst placing an order for blinds and curtains. We can confirm that the experience that you have had is not normal practice from the Company. In view of this we understand that you were offered the option of returning the goods for a full refund or to accept them for a large discount, and you requested the discount rather than the return of the goods. Once again, please accept our apologies for any inconvenience.
Really pleased with our new covers and such good quality as we had dogs to consider when choosing the material. Excellent service and advice from our consultant Shaun. Would definitely but products...
We were very pleased with everything and the lady could not have been more helpful, they really have made such a difference to our room especially having the two seater covered as well. Brilliant...
We seem to have been chasing Plumbs up since the moment I tried to make contact with them in November. Firstly contact with their agent took several attempts, in the end I had to contact head office...
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Lee
Plumbs
11 years ago
Thank you for your feedback. We are very sorry to hear that you have experienced problems with our product and our service and that you have encountered delays in concluding your order. We are pleased to hear that you felt that the upholstery work that had been carried out was a “very nice job” with the exception of the issue with the castor on the recliner chair which we are currently working to resolve.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.