Excellent service from start with lovely rep who came to quote and measure to finish with beautifully fitted covers. No hesitation in recommending them
You rep was very quick when he came to visit us the first time, had all things measured etc. with his camera sending you photos. It was accepted right away that we would be having Plumbs cover our...
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Product reviews
Lee
Plumbs
11 years ago
Thank you for your comments regarding your order. We understand you are unhappy with the final product you have received. You have recently contacted us about this matter and our Home Consultant has been made aware of the issues and will be coming back to see you to arrange any alterations that may be required. Please be assured that this matter will receive our full attention and should you have any further problems, please do not hesitate to contact us.
Cheerful and informative staff who provided exactly what was asked for. Follow up information was readily available and timely responses were made to queries.
The Plumbs representative was very pleasant and knowledgable, able to answer all my questions concerning the materials and product she was marketing and rang to book further appointments at my...
The service was very very good from start to finish. No long delays, no excuses, just came and took furniture when promised and delivered back, job done, quite quickly, very satisfied with the...
After leaving quite a few messages on your answer service on two different numbers I eventually gave up and will never be using you again . If you cannot take the curtesy to answer customers queries...
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Lee
Plumbs
11 years ago
Thank you for you feedback. Please accept our apologies for not receiving a reply to telephone messages left. We can advise that we have checked our records and can find no details of the telephone calls that you have made. In view of this we have requested that the Customer Service Clerk telephones you today to discuss the concerns that you have.
Please accept our apologies for any inconvenience this may have caused.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.