Thank you for your review. We're really pleased to receive your 5-Star rating.
Product reviews
Tara
Plumbs
2 years ago
We appreciate your 5-star rating. It's great that to hear that you are delighted.
Date of purchase: 01/07/2024
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Trusted Customer
Feefo Verified
2 years ago
Very efficient and speedy service. Good choice of fabrics and my order was delivered more quickly than expected. I am delighted with the transformation
Tara
Plumbs
2 years ago
Thank you for your feedback. We're really pleased to hear that you have received a efficient service and that you are delighted with the transformation.
Product reviews
Tara
Plumbs
2 years ago
It's great to hear how delighted you are with the service and quality of products.
Date of purchase: 21/08/2024
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Trusted Customer
Feefo Verified
2 years ago
Very good service and excellent covers, so easy to fit and wash.
Tara
Plumbs
2 years ago
Thank you for your review, We're really pleased to hear that you have been pleased with the service.
Product reviews
Tara
Plumbs
2 years ago
We appreciate your feedback and we're pleased to hear that you are delighted with the service and quality of products received.
Thank you for taking the time to provide us with your feedback, We're really sorry to hear that you are unhappy with the service received. It's important to us that we react from negative feedback and we learn by this to ensure we improve on our service and quality. I can assure you that we will pass this onto the Customer Service Management Team, for further training exercises.
Product reviews
Tara
Plumbs
2 years ago
We're sorry to hear that we have not met your expectations and that you have been unhappy with the service and products. It is to my understanding that this has been dealt with by the Management Team, and has been recognised by the refund which has been processed. Unfortunately, due to GDPR we do not store card details and our automated care payment provider, holds the card information within the secure system for up to 6 months. Once again, please accept our apologies that your order did not meet the quality standards and for any upset this caused.
As previously stated the whole experience was excellent from start to finish.
Tara
Plumbs
2 years ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the service and quality of products received.
Product reviews
Tara
Plumbs
2 years ago
It's great to receive your feedback and to hear that we have met your expectations with the service and quality of products.
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the overall process.
Product reviews
Tara
Plumbs
2 years ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the overall process and quality of products received.
Date of purchase: 23/07/2024
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Trusted Customer
Feefo Verified
2 years ago
Very friendly, reliable service. Quick and efficient.
Tara
Plumbs
2 years ago
Thank you for your review. We're really pleased to hear that you have a friendly and reliable service.
Product reviews
Tara
Plumbs
2 years ago
It's great to hear you are pleased with the quality of products.
Date of purchase: 06/08/2024
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MB
Mr Bailey
Feefo Verified
Worcester
2 years ago
What Mr Bailey said about Plumbs:
Very good. Person who did the upholstery was very conscientious and knowledgeable and took a pride in his work.
Tara
Plumbs
2 years ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received great service.
Product reviews
Tara
Plumbs
2 years ago
It's great to hear how delighted you are with the overall experience and that you are delighted with the end result.
Thank you for taking the time to review our service and products. We're really pleased to hear that you have received great communication and been kept informed.
Product reviews
Tara
Plumbs
2 years ago
We're really pleased to hear that you are delighted with the covers and that you have received a professional service.
Date of purchase: 25/07/2024
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Trusted Customer
Feefo Verified
2 years ago
A very good service all round.
Tara
Plumbs
2 years ago
Thank you for taking the time to review our service and products. We're really pleased to hear that you've received great service all round.
Product reviews
Tara
Plumbs
2 years ago
Thank you for rating us with 5-stars for the quality of products.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.