Excellent service - Plumbs kept us fully informed at all times about our suite being re-upholstered. The advice given at the start about the fabric quality and colour was spot on.
I am thrilled to bits with my new loose covers.and the service was outstanding from the time my covers where ordered to the fitting.I highly recommend Plumbs to anyone who needs to give their loose...
Third time using plumbs recently ( have used many years ago ) and yet again nothing but praise for their representitive and their products. We ordered curtains and a single chair cover .... Both are...
There was a problem with the zip breaking on the new loose cover for one of my two armchairs and the replacement zip took almost four weeks to be done. When I telephoned to enquire why it was taking...
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Lee
Plumbs
11 years ago
Thank you for your comments. We are sorry that it took up to 28 days for the repair to the zip on your furniture covers. We do advise customers that an alteration/repair can take up to 28 days, however if the customer makes us aware in advance that they have a special request for the urgency of the covers we do try to get the covers back to the customer as quickly as possible.
We are sorry to hear you feel the covers are not as close fit as your previous furniture covers, and we have requested that our Home Consultant contacts you with regards to your concerns with the fitting.
The whole process took from Nov 2014- Feb 2015 which I felt was far to long to. However the pivotal reason for the poor review was the lack of communication between myself and Plums plus the actual...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.