Very bad service, job assigned to wrong type of maker ie mine was loose covers and job was given to fitted cover sub contractor which meant further delay when discovered. Told my furniture would be...
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Customer Services
Plumbs
11 years ago
Thank you for your feedback. We are sorry to read that you have encountered problems during the progress of your order and we apologise for this. We do place a great deal of emphasis on striving to provide the standards of service and quality of products that our customers expect and quite rightly deserve. Feedback such as yours is a necessary part of this process in any organisation so we thank you for bringing this matter to our attention. It is pleasing to note that your covers were to your satisfaction upon receipt.
Service did not entirely meet the representative's initial promise ie all three sofas had to be taken away and returned together, not as we were promised, one at a time. Also it took longer than we...
Excellent. A visit was arranged a few days after my first enquiry. The agent was friendly, gave good advice and didn't rush us into making our choices.The whole process went quickly and smoothly. We...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.