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Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

Feefo Verified

1 year ago

Poor comminication

See above

Product reviews

Tara

Plumbs

1 year ago

We appreciate you taking the time to provide us with your feedback. We're sorry to hear that you have rated our service as appalling. We taken great pride in the service we have to offer and we sincerely apologise that you have not received the right level of care and service. I have passed on your feedback onto the Customer Service Team, to look into the scatters which have been previously agreed.

Date of purchase: 14/10/2024

Trusted Customer

Feefo Verified

1 year ago

A excellent experience

This has been covered in my review

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. It's great to hear that you've had an excellent experience.

Product reviews

Date of purchase: 02/10/2024

Trusted Customer

Feefo Verified

1 year ago

Chairs better than new

Excellent, prompt, efficient, good value

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. It's great to hear that you have received excellent service.

Product reviews

Date of purchase: 29/10/2024

Trusted Customer

Feefo Verified

1 year ago

Satisfied

Very friendly and efficient staff and a quick turn-around for the work

Tara

Plumbs

1 year ago

Thank you for your review. We're really pleased to hear that you are satisfied with the friendly service.

Product reviews

Date of purchase: 23/10/2024

Trusted Customer

Feefo Verified

1 year ago

Spring back to reality

Good support representative has a good eye for colour and took his time to ensure I received the cushions. I was hunting for

Tara

Plumbs

1 year ago

Thank you for your ratings and feedback. We're really pleased to hear that you are happy the end result.

Product reviews

Date of purchase: 05/11/2024

Trusted Customer

Feefo Verified

1 year ago

Professional service and quality product

Local rep made early contact and was helpful. Collection organised quickly to suit our dates. Scottish delivery company helpful and professional. Plumbs rep also helpful.

Tara

Plumbs

1 year ago

Thank you for your feedback. We're really pleased to hear that your delighted with the overall service.

Product reviews

Date of purchase: 13/09/2024

Trusted Customer

Feefo Verified

1 year ago

My old chair is like brand new

Great service and the work done is amazing. Love my chair!

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear how delighted you have been by the service and the quality of our manufacturing standards.

Product reviews

Date of purchase: 12/09/2024

Mrs Dennis

Feefo Verified

Halesworth Suffolk

1 year ago

What Mrs Dennis said about Plumbs:

Stunning Sofa bed Covers

The service I received was second to none, a pleasant representative who fitted the covers, ample samples sent to us to enhance our choice of colour scheme for the cushions to contrast with the sofa.

Tara

Plumbs

1 year ago

We appreciate you taking the time to review our service and products. It's great to hear how pleased you are with the overall service.

Product reviews

Date of purchase: 30/08/2024

Trusted Customer

Feefo Verified

1 year ago

Could not have been better. Rob Jackson kept us informed of all the details along the way. Polite, professional, and very knowledgeable.

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that we have provided you with a polite and professional service, resulting in you being delighted with the end result.

Product reviews

Date of purchase: 17/10/2024

Mrs Leggatt

Feefo Verified

158 Gwydir Street, Cambridge CB1 2LW

1 year ago

What Mrs Leggatt said about Plumbs:

I have already written to Plumbs to say what a very poor service they have

Poor since Mr Denighton broke two very expensive mugs of mine which I cannot replace and he didn't tell me and only 2 out of 4 of the blinds actually work. He is coming back, I believe, tomorrow to...

Tara

Plumbs

1 year ago

Thank you for your feedback, I do recall responding our Trust Pilot platform also. We are sorry to hear that your journey has not been an enjoyable one. As previously advised arrangements have been made for the Sales Representative to discuss this further with you and also assist with regards to the issues that you are experiencing with your blinds. If we can be of any further assistance, please do not hesitate to contact our dedicated Customer Service Team on 01772 838363 or via email Plumbs@plumbs.co.uk .

Product reviews

Date of purchase: 23/09/2024

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Plumbs Reviews

Loose CoversMore reviews of this productView product websiteCovers are excellent but the service was appalling - Our Plumbs rep was very pleasant and efficient but was not told that our chosen fabric was no longer available. When I enquired from head office...Read more

BlindsMore reviews of this productView product websiteCommunication was very good and the blind was delivered on time. The engineer who came to install and the customer officer who came to discuss my request were both friendly, courteous, helpful,...Read more

Loose CoversMore reviews of this productView product websiteWayne, was efficient & helpful, the covers are excellent, his measurements were perfect as the covers have exceeded my expectations and are like the chairs have been reupholstered, I am very happy!

ReupholsteryMore reviews of this productView product websiteIt was very expensive to have reupholstered but I now have a more comfortable and smart looking chair.

Loose CoversMore reviews of this productView product websiteAttention to detail was 100 per cent and the newcushions are firm and they are well fitting

ReupholsteryMore reviews of this productView product websiteTwo old Queen Anne chairs reupholstered to a very high standard and like new again. Worth the expense. Slight frustration re delivery dates to the Highlands and had to wait several weeks longer than...Read more

ReupholsteryMore reviews of this productView product websiteGreat customer service. I'm so happy with my chair, it has a new lease of life.

Loose CoversMore reviews of this productView product websiteLovely loose covers, quality cloth and a great selection to choose from. The representative measured and fitted everything in the home without the sofa going away. Was satisfied with the overall...Read more

Loose CoversMore reviews of this productView product websiteExcellent service, and really well made loose covers. Very pleased, the sofa and arm chair have been given a new lease of life. The colour of the fabric was exactly as I expected. Rob Jackson really...Read more

BlindsMore reviews of this productView product websiteMr Denington broke two or my precious mugs and didn't tell me - IO only discovered this after he had left. Also only 2 out of the 4 blinds works!!! I hope he comes back tomorrow to repair them and...Read more

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