The initial appointment was very quick and helpful so I was able to make a decision very quickly.I was informed about what would happen during the waiting period .
Tara
Plumbs
8 months ago
We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service received.
Product reviews
Tara
Plumbs
8 months ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the quality products.
Date of purchase: 09/07/2025
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Mrs Pitchforth
Feefo Verified
GBR
8 months ago
What Mrs Pitchforth said about Plumbs:
very good
Tara
Plumbs
8 months ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been happy with the service received.
Product reviews
Tara
Plumbs
8 months ago
We're really pleased to hear that the covers have met your expectations and fitted nicely for you.
Very pleased with the service.
The local Plumbs representative was very helpful and had a huge selection of fabrics available. Our sofa was taken away to be reupholstered. The upholsterer did a...
Plumbs were very professional in the service they provided in fitting sofa covers for me.
Tara
Plumbs
9 months ago
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received a professional service and delighted with your covers.
Product reviews
Tara
Plumbs
9 months ago
It's great to hear how happy you have been with the professionalism, and the quality products.
Thank you for your feedback. We're really sorry to hear that you have been disappointed with the service due to the delays you experienced. Your feedback is important to us, and will be passed onto the Customer Service Management Team, for future training improvements.
Product reviews
Tara
Plumbs
9 months ago
We appreciate your feedback and would like to apologise that the service you received fell short of your expectations. We take pride in the service we have to offer, and it's upsetting to hear that your expectations have not been met. We are pleased to hear that you have been delighted with the upholstery.
Date of purchase: 04/07/2025
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Trusted Customer
Feefo Verified
9 months ago
Already entered on last page.
Answer speaks for itself
Product reviews
Tara
Plumbs
9 months ago
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you experienced issues with your order and I can see from the records, that our Window Servicing Supervisor, has been in contact with you. It's great to hear that you are pleased, with the curtains. However, we would like to address your concerns and I can see arrangements have been made.
Very sufficient. Accurately measured.polite and approachable man
Tara
Plumbs
9 months ago
Thank you for taking the time to provide us for your feedback. We're really pleased to hear that you have had an enjoyable experience with us and that you have been delighted with the service.
Could have done with a little more helpful advice - looking at my colour scheme, for example.
The selection of ‘tartans’ I had fancied were not as extensive as I had hoped and it would have been...
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Tara
Plumbs
9 months ago
Thank you for taking the time to provide us with your feedback. We're really sorry to hear that you have been unhappy with the service received and that we have not met your expectations. We take great pride in the service we have to offer, and I can only apologise that you feel that the service has fell short. Our Sales Advisors, are present in the home for guidance and support, throughout the sale and will help, however the decision lays with yourself on product choice and colour.
Product reviews
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Tara
Plumbs
9 months ago
We are sorry to hear that you are unhappy with the quality of workmanship and should you wish to discuss this further, please contact our Customer Service Team on 01772 838363.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.