High level of customer service- really thrilled with product - had a slight issue after sales but was sorted
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that you happy with the service received and that the issue was resolved for you.
Product reviews
Tara
Plumbs
3 years ago
Glad you are happy with the product ordered, and it is to our understanding that our Customer Care Team, has given you some aftercare advice.
Date of purchase: 08/02/2023
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Mrs Grindley
Feefo Verified
3 years ago
What Mrs Grindley said about Plumbs:
Sue was very helpful and the quality of the material was there, but unfortunately Plumbs didn’t follow the instructions and made the cushions too small so have to wait for them to remade, otherwise...
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Tara
Plumbs
3 years ago
Thank you for your review. Your feedback is really important to us, and we're sorry to hear that you have experienced an issue with the cushion sizing. Rest assured, that this will be chased up through the next steps of our alteration process, by the Customer Service Team.
The service received from Plumbs was excellent from start to finish.
Ricky's first visit was to discuss my requirements, show me samples, advise and provide quotes. This was followed by a longer...
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Tara
Plumbs
3 years ago
Thank you for your wonderful review. We're really pleased to hear that you have rated our service outstanding. It is always our aim to ensure, our customers are delighted with not only the products but the service also, and it is great that your expectations have been met. Once again, thank you for your feedback and custom!
Product reviews
Tara
Plumbs
3 years ago
We're pleased that you are happy with your newly fitted covers.
Date of purchase: 05/01/2023
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Trusted Customer
Feefo Verified
3 years ago
Rep turned up when she was expected.. Took all the necessary measurements, etc., said they would be ready in 6/8 weeks but within three weeks they were all sent by courier and we are very pleased...
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Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that we exceeded your expectations with the estimated delivery and that you are happy with the goods received.
Everything went superbly from start to finish. Delivered earlier than expected and customer service from Kerry was second to none. Thanks Kerry X
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that your happy with the service received and that everything has gone superbly.
Product reviews
Tara
Plumbs
3 years ago
We're pleased you are happy with the products ordered.
Date of purchase: 24/01/2023
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Mrs Martin
Feefo Verified
3 years ago
What Mrs Martin said about Plumbs:
Plumbs's service was second to none throughout. Cherry, was extremely pleasant and helpful, her knowledge of the service and fabric selection was brilliant. Cherry was very punctual and also kept...
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Tara
Plumbs
3 years ago
Thank you for your review, we appreciate your feedback on our service. We're really pleased to hear that you are happy with the service received and you will continue to recommend us, thank you.
Product reviews
Tara
Plumbs
3 years ago
We're pleased you are happy with the fit and that you have rated us with 5 stars!
plumbs were thorough from start to finish in the whole process of reupholstering my suite. The agent made me look through all her sampes even though I had chosen my favourite. this to make certain...
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Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear how satisfied you are with the service and the goods received.
Product reviews
Tara
Plumbs
3 years ago
We're really pleased that you've rated our services professional and that your happy with the goods received.
Date of purchase: 18/01/2023
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Mr Seymour
Feefo Verified
3 years ago
What Mr Seymour said about Plumbs:
The initial consultation and advice was informative and helpful. The follow up was efficient. Collection and delivery were on time. and the service provided was careful. I am very pleased with the...
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Tara
Plumbs
3 years ago
Thank you for you review. We're really pleased to hear how delighted you have been with the service received and that you are happy with your newly upholstered furniture, once again for the feedback.
Date of purchase: 19/10/2022
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Mrs Cocking
Feefo Verified
3 years ago
What Mrs Cocking said about Plumbs:
Excellent service and my loose covers look great
Tara
Plumbs
3 years ago
Thank you for your review. We're pleased to hear that you have received excellent service and that your covers look great.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.