Plumbs Reviews

Thank you for your review. Your feedback is important to us, and we're sorry to hear that you have had a negative experience with our Company. Our Sales Consultants, cover wider areas if needed to ensure we can provide a service to potential customers and I can only apologise that there was an issue with the details submitted, which resulted in this causing further delays, after the fabric sample was sent in November 2022. I would like to kindly advise that Upholstery orders in 2022, we was at a lead timescale of approximately 20 weeks and the records show that your order was completed within 17 weeks of purchase. It is important to us, that our customers feel they have been listened to and most importantly received the quality of service that not only do we expect, but to also meet your expectations and I would like to apologise on behalf of the Company, for the lack of communication and for any inconvenience, which this may have caused. Please would you kindly email Plumbs@plumbs.co.uk the issues that you are experiencing with your newly upholstered furniture and a member of the Customer Service Team, will contact you to discuss further.

We are pleased to hear that after minor adjustments carried out by yourself the issue has been resolved. We appreciate your feedback and bringing this to our attention. Once again, we're sorry to hear about your negative experience, this isn’t what we want for our customers at all! And, your 100% satisfaction is our goal at Plumbs.

Thank you for your review, your feedback is important to us and we're sorry to hear that you have had a negative experience with our Company. I would like to reassure you, that you will be receiving a call from our Customer Service Team, today.

Thank you for your review. We're really pleased to hear how delighted you are with the service and your newly fitted covers.

Thank you for your review. We're really pleased to hear that you are happy with the service received and I will ensure that your feedback, is passed onto the Sales and Marketing Team.

Thank you for your review. We're really pleased to hear that you are happy with the service and that your newly fitted covers, have brightened up your room.

Thank you for your review. We're really pleased to hear that you have received great service and that you are happy with your newly reupholstered furniture.

Thank you for your review. we appreciate your feedback.

Thank You for your review. We appreciate your feedback and we're pleased to hear that you are happy with the service received.

Thank for your review. We're really pleased to hear how delighted you are with the service received.

Thank you for your review. We're really pleased that you have received a friendly and efficient service and how great that your covers, have given you sofa a wonderful new look.