I have needed your insurance on 2 occasions and each time you have been very helpful and paid promptly- one is quite upset at the time when your help is called up and I appreciate the sympathetic and...
I arranged my pets insurances via telephone and was highly delighted with the service and the extended explanations to my queries. The replies were easy to understand and the operator was very...
My dealings with Petplan were exemplary, pleasant staff with good communication skills who explained everything in plain English. But best of all they did what they said they would at the time they...
our spaniel millie died in 2011.but cant fault petplan who were sympathectic on the phone and we never had a problem with paying for her treatment she recieved over the years.we chose petplan again...
Our dog had major surgery which was a great success but sadly complications set in after a couple of days and he sdaly had to be put down. Petplan paid out very quickly and there were not queries. I...
The advisor I spoke to was friendly and polite and unhurried during our conversation. I continued the policy on the recommendation of the cat breeder from whom I bought our kitten.
Date of purchase: 12/05/2013
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Trusted Customer
Feefo Verified
13 years ago
Swift service , soon received written confirmation and policy documents .
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