I have been with Petplan for all my previous dogs they have always been helpful and settled claims quickly. Just insured our new puppy with them quickly and efficiently very pleased.
It was easy to go on the website and start a quote, it clearly shows the price points and what is included or excluded in the plan and I was able to select the price I would like to pay. I chose this...
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Date of purchase: 02/09/2026
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Trusted Customer
Feefo Verified
1 month ago
I would never go with anyone else except Petplan.
Date of purchase: 01/09/2026
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Trusted Customer
Feefo Verified
1 month ago
Very simple. All work done at and by the vet practice
Could not be more different than the last time we used Petplan. Over 4 weeks to settle the claim. Dreadful customer care call centre based in India so I had to repeat myself a dozen times. I moved my...
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Zen
Petplan
1 month ago
Hi,
Thank you for your review and we are sorry to hear your experience has been below 5*. We will log your comments as feedback to better improve our services.
Thanks, Zen – The Customer Service Team
I love the fact that our vet handles everything and I haven’t got to make separate communication to Petplan, especially when it is so worrying having a poorly pet.
Thank you for making the claim...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.